News Topic: Digital banking

It sounds like something that should be simple — letting a customer pay off their credit cards with a new personal loan — but it's not, according to Dave Girouard, Upstart's CEO. ... Read full article

Brendan Coughlin will succeed Brad Conner as head of consumer banking, and Beth Johnson will be the bank's first chief experience officer. ... Read full article

The startup Rho argues that small firms still have unmet needs, especially tracking cash flow in real time. ... Read full article

The leader of a new Compliance and Payments Task Force dives into how it will address emerging issues of counterterrorism financing in the digital age. ... Read full article

Businesses need to shift focus away from millennials and toward the next age group, which is expected to be so demanding that business processes will have to be overhauled, says Julia Carreon, the bank's managing director of digital and fiduciary ... Read full article

The Independent Bank-Texas Capital merger could prompt other banks in the state to consider selling or buying. ... Read full article

Facebook’s stablecoin initiative has inspired countless ideas about how to put fintech under the control of federal regulators. Here are the most critical questions. ... Read full article

The banking industry could finally have answers soon on the degree of agreement between regulators reforming the Community Reinvestment Act, how they envision CRA zones of the future and other key matters. ... Read full article

The challenger bank might use the proceeds from its latest funding round to buy other fintechs that would allow it to add more products and services, its CEO said. ... Read full article

Bankers are disputing upstarts' claims customers don't like them, noting progress that traditional institutions have made in recent years. ... Read full article

With customers now having the opportunity to onboard across multiple devices and channels, or even through a call center, the likelihood of an inconsistent experience is drastically increased, Neal Keene of Intelledox says. ... Read full article

In some cases bankers' willingness to close branches and cut staff is a testament to their company's strength. ... Read full article

A 15-hour shutdown of online banking, mobile banking, ATMs and wire transfers was caused by a single data storage unit. BB&T's lawsuit blames the vendor, but the bank may have left itself too exposed to equipment failure. ... Read full article

BB&T has said the outage, which blocked customers' account access for hours, cost it about $20 million. ... Read full article

The number of fintech startups has declined rapidly; several banks are using customer data to help customize retail offers. ... Read full article

In marketing themselves to small companies, challenger banks are offering cool gadgets and a sympathetic ear about the hassles of being bank customers. ... Read full article

David Becker, who founded First Internet Bank two decades ago, says traditional banks' digital-only ventures are only making his bank look more mainstream. ... Read full article

The Clearing House argues that participants in payments transactions could share far more invoice information over its real-time network. ... Read full article