Bankers are disputing upstarts' claims customers don't like them, noting progress that traditional institutions have made in recent years.
Lenders have learned that automated wealth management tools enhance financial advisers' interaction with clients and can bring in more business.
The offering would mirror a similar move by Charles Schwab to offering clients a new pricing plan for its robo service.
The digital customer experience is getting better. Firms should take notice.
Many digital-only robos are slowly adding human advisors.
Ninety million Americans have an adversarial relationship with their finances, says Dee Choubey, CEO and founder of MoneyLion.
Executives at the recent In|Vest conference discussed ways to make banks more competitive in the world of financial advice.
People's United in Connecticut pored over all the customer data it could find to persuade customers to give the midsize bank — instead of advisory firms and investment houses — a shot at managing their money.
The digital advice startup had no one with knowledge of branch banking. A board member told them to call Mike Reed, JPM's former retail branch chief.
New technology gives every shareholder a louder voice