Branch banking

4 ways credit unions can keep branches relevant

02/24/21

As self-service banking offerings continue to gain ground, financial firms must evolve their brick-and-mortar facilities in order to better serve consumers.

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American Partners FCU enters Virginia via old Fidelity Bank branch

02/05/21

The North Carolina-based credit union, which purchased the vacant bank branch last summer, serves some members across the state line but has not had a brick-and-mortar presence there until now.

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Pandemic slows pace of branch expansion at Navy Federal

01/28/21

The credit union expects to open at least eight branches across the country in the months ahead, about half of what it normally adds to its brick-and-mortar network in an average year.

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Make more room in branches for subject-matter experts

01/08/21

With fewer people allowed inside branches, banks have to capitalize on those limited in-person interactions by offering experts on financial literacy and mobile banking.

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Credit union branch expansion continues in face of pandemic

01/08/21

Despite limiting on-site visits and adding more self-service channels, the industry is forging ahead with plans for hundreds of new or expanded brick-and-mortar locations.

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Congressional FCU under lockdown as mob storms U.S. Capitol

01/06/21

Capitol police directed the institution to close four branches Wednesday as armed Trump supporters forced their way into the complex, and two facilities remained shuttered late in the day.

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Southern California Bancorp adding branches after raising $42 million

12/24/20

The company is also looking to hire more senior lenders as it expands in markets around Los Angeles and San Diego.

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2020 was a horrible guest, but an excellent teacher

12/11/20

The events of this year transformed banking, for better or worse. Smart bankers will build on the ways they learned to do their jobs better.

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Citi tests long-term viability of video banking

11/10/20

Though most bank customers expect to return to calling or meeting in person with their bankers when the pandemic is over, Citigroup is gauging how much business it can keep in the videoconferencing channel.

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Fearing protests, financial firms batten down on Election Day

11/03/20

Some banks and credit unions boarded up branches and closed early in anticipation of unrest tied to the tense presidential race.

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