Frost Bank

Big banks cling to branch expansion plans despite coronavirus shock

06/15/20

Executives argue the rollouts will largely focus on new markets and work in tandem with digital banking efforts.

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Coronavirus through the eyes of front-line bankers

05/13/20

Often overlooked in narratives about essential workers, branch and call-center employees are responding to challenges posed by the COVID-19 crisis. They’ve processed emergency-relief loans late into the night, coached customers unfamiliar with mobile banking and made house calls to elderly account holders.

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What helped Cullen/Frost expand its 3Q margin

10/31/19

The San Antonio company said it withstood rate pressures because it has been ahead of the game in deposit pricing over the last two years.

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Why Frost Bank is building and not buying in Houston

09/25/19

The once-acquisitive company is not interested in a "roll-up strategy" in Texas's biggest city, said CEO Phil Green. In a Q&A, he also explained why loan competition is intensifying and what's really keeping business customers up at night.

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Frost Bank bumps up against familiar challenge: A dearth of tech talent

07/25/19

The San Antonio bank has had little trouble hiring retail bankers to staff its new Houston branches, but it’s having a harder time filling IT and cybersecurity jobs at its headquarters, said CEO Phil Green.

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Will small regionals copy Cullen/Frost's expansion plan?

10/25/18

Big banks have plans to open hundreds of branches in new markets to add deposits, but smaller regionals have largely sought to hold the line on costs. Cullen/Frost Bankers' decision to double its branch count in Houston may be a sign that midsize banks are rethinking their retail strategy.

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Frost’s formula for sustained success: People before profits

06/28/18

How has Frost Bank maintained its stellar reputation year in and year out? By emphasizing long-term relationships, never compromising on its principles to meet quarterly numbers and always striving to give customers a square deal.

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Shift to smaller loans is paying off for Cullen/Frost

04/26/18

The San Antonio company said that it has scaled back its exposure to energy loans in favor of a greater emphasis on loans of less $10 million.

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Sorry for the inconvenience: Bank tech snafus in 2017

01/11/18

Capital One became the latest bank to feel customers' online wrath last week after reports that some customers were being charged twice for debit card activity. But they were hardly alone.

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Loans rise 10% at Cullen/Frost

10/26/17

That loan growth helped boost the San Antonio bank's profit by 16.5% year over year.

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