Stop marketing to women and start designing for them
Companies are turning off prospective customers and employees with misguided approaches. ... Read full article
Companies are turning off prospective customers and employees with misguided approaches. ... Read full article
Community banks and credit unions are eager to innovate, but technology upgrades must be done first, says Bruce Lowthers, FIS banking solutions president. ... Read full article
A combination of mutual and clashing interests has driven many players — big banks, community banks, credit unions and fintechs — to offer high-interest, digital-only savings and checking. ... Read full article
Good customer service, layered with new technology, gives community banks an advantage over big banks. ... Read full article
Adoption of money management instruments offered by banks remains low. One expert explains why. ... Read full article
Rep. Denver Riggleman, R-Va., explains why he’s introduced legislation requiring greater transparency over the Federal Reserve’s incoming payment system. ... Read full article
Salaryo and Joust are among the companies catering to a clientele of underbanked entrepreneurs, Uber drivers and the like. Venture capital dollars are starting to follow. ... Read full article
With 20- and 30-somethings just beginning to build financial wealth, banks must orient their business to meet the needs of these consumers. ... Read full article
Fintechs that simply offer cosmetic upgrades to the cumbersome American banking system won't survive. ... Read full article
The bank's innovation arm is developing a mobile-only account for gig-economy workers, and a real estate service to help companies analyze the long-term viability of properties. ... Read full article
In addition to launching an automated investing app, the bank created a dedicated adviser unit to provide personal service to customers when they need it. ... Read full article
Banks have to be more resourceful with technology and less dependent on high interest rates. ... Read full article
The core-banking provider Temenos, based in Geneva, was drawn to Kony's strong U.S. presence, its software for banks and a special app it owns. ... Read full article
The idea of a common digital identity for consumers has become more compelling amid the digitalization of the world's economy. Many bank and credit union executives consider it a natural fit, one the industry should be prepared to lead on. ... Read full article
As branches in remote areas disappear, banks run the risk of losing business to fintechs. ... Read full article
Real-time transactions, reward points and early access to paychecks are among the features N26 is attempting to sell consumers here. ... Read full article
Changing consumer attitudes about these companies and the emergence of open banking have made them appealing to venture investors, whose commitments rose 15% in the first half of the year. ... Read full article
April Rudin, CEO of the Rudin Group, offers advice on tailoring marketing to younger audiences and women. ... Read full article
Banks are discovering that streamlining mobile apps and websites goes a long way toward improving customer satisfaction. ... Read full article
The Alabama bank, which is spending hundreds of millions on technology, says the ability to make faster credit decisions is one reason digital metrics such as checking account openings are soaring. ... Read full article