Regional and midsize banks, which continue to trail the biggest banks in digital engagement, could attract younger consumers by reaching out with more advice about financial basics, according to J.D. Power.
The app, set to roll out this month, will be offered to the 38 million Office 365 users and can connect via the data aggregator Plaid to all bank and card accounts.
Customers are more reliant than ever on digital banking tools, and institutions like OceanFirst, BBVA and M&T are thankful they had invested in teaching employees to show customers how to use them.
BankMobile became profitable thanks to its high-volume, low-cost acquisition of student customers. The new CEO's challenge will be holding on to them after they graduate.
The U.S. challenger bank and the startup STC Pay aim to create a special blend of banking services for millions of tech-savvy, cash-averse consumers in Saudi Arabia.
