What will bank jobs look like in the future? OceanFirst has an idea
Chris Maher, CEO of OceanFirst Financial, shares how employees’ roles have already changed and his bank’s efforts to help them navigate AI. ... Read full article
Chris Maher, CEO of OceanFirst Financial, shares how employees’ roles have already changed and his bank’s efforts to help them navigate AI. ... Read full article
Chris Maher, CEO of OceanFirst Financial, shares how employees’ roles have already changed and his bank’s efforts to help them navigate AI and other emerging technologies. ... Read full article
The startup with a namesake app is already attracting young investors and has been in talks with banks about partnerships. ... Read full article
The startup Rho argues that small firms still have unmet needs, especially tracking cash flow in real time. ... Read full article
Businesses need to shift focus away from millennials and toward the next age group, which is expected to be so demanding that business processes will have to be overhauled, says Julia Carreon, the bank's managing director of digital and fiduciary ... Read full article
With customers now having the opportunity to onboard across multiple devices and channels, or even through a call center, the likelihood of an inconsistent experience is drastically increased, Neal Keene of Intelledox says. ... Read full article
A 15-hour shutdown of online banking, mobile banking, ATMs and wire transfers was caused by a single data storage unit. BB&T's lawsuit blames the vendor, but the bank may have left itself too exposed to equipment failure. ... Read full article
In marketing themselves to small companies, challenger banks are offering cool gadgets and a sympathetic ear about the hassles of being bank customers. ... Read full article
New tech like APIs and artificial intelligence will help consumers manage all their finances through an app, rather than just transfer funds. ... Read full article
Yale researchers have recommended several consumer banking products and services that could help those with mental health challenges manage their money. ... Read full article
The remote deposit capture tech at the center of the dispute is used by 6,500 institutions. That may mean other institutions will have to pay licensing fees to USAA. ... Read full article
The company says it's responding to the feedback of consumers who want online options beyond savings products. ... Read full article
The tech company’s card seems to be raising consumers’ expectations that they should be able to get and use a card instantly and receive useful notifications. ... Read full article
The financial services industry has struggled with how best to explain privacy and data-sharing practices to customers. Mastercard is offering a new framework. ... Read full article
Prosper hopes to do for lines of credit what it did for unsecured personal loans, while BBVA hopes to provide a better experience for customers. ... Read full article
Large tech companies have been driving home the message that they can help the many Americans who struggle financially. But there are good reasons to be skeptical of their intentions. ... Read full article
Taking a page from fintech competitors, banks have worked to enrich the small-business app experience. ... Read full article
Digit is applying its automated-savings techniques to the growing problem of student loan debt. ... Read full article
Startups are increasingly expanding into new areas with their bank partners in an effort to broaden their customer base and bring products to market faster. ... Read full article
The service from Evolve Bank & Trust and Branch lets workers access a piece of their next paycheck to meet unexpected expenses. ... Read full article