Mobile banking

What will bank jobs look like in the future? OceanFirst has an idea

12/16/19

Chris Maher, CEO of OceanFirst Financial, shares how employees’ roles have already changed and his bank’s efforts to help them navigate AI and other emerging technologies.

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What will bank jobs look like in the future? OceanFirst has an idea

12/16/19

Chris Maher, CEO of OceanFirst Financial, shares how employees’ roles have already changed and his bank’s efforts to help them navigate AI.

[more]

Gatsby launches free options trading for millennials, Gen Z

12/16/19

The startup with a namesake app is already attracting young investors and has been in talks with banks about partnerships.

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One challenger’s goal: Banking that digs deeper into small-business operations

12/10/19

The startup Rho argues that small firms still have unmet needs, especially tracking cash flow in real time.

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To ignore Gen Z is ‘to flirt with irrelevance’: Wells Fargo exec

12/09/19

Businesses need to shift focus away from millennials and toward the next age group, which is expected to be so demanding that business processes will have to be overhauled, says Julia Carreon, the bank's managing director of digital and fiduciary operations.

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Mobile and web onboarding are two different animals

12/06/19

With customers now having the opportunity to onboard across multiple devices and channels, or even through a call center, the likelihood of an inconsistent experience is drastically increased, Neal Keene of Intelledox says.

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How one storage unit became one big mess for BB&T, Hitachi

12/04/19

A 15-hour shutdown of online banking, mobile banking, ATMs and wire transfers was caused by a single data storage unit. BB&T's lawsuit blames the vendor, but the bank may have left itself too exposed to equipment failure.

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Fintechs tell small businesses they’ll ‘make the headache go away’

12/02/19

In marketing themselves to small companies, challenger banks are offering cool gadgets and a sympathetic ear about the hassles of being bank customers.

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Mobile banking apps need to go beyond the basics

11/27/19

New tech like APIs and artificial intelligence will help consumers manage all their finances through an app, rather than just transfer funds.

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How financial institutions can support people with mental health issues

11/26/19

Yale researchers have recommended several consumer banking products and services that could help those with mental health challenges manage their money.

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