Consumer banking

Why coins are scarce and what government, banks are doing about it

07/21/20

The Federal Reserve, U.S. Mint and financial industry representatives are strongly considering a public call for Americans to deposit their spare change, among other fixes, to get coins circulating again. Meanwhile, banks of all sizes are getting creative at the local level.

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Bank of the West launches eco-friendly checking account

07/20/20

The new consumer deposit product will provide customers a snapshot of the carbon impact of their purchases and offer other incentives to entice the environmentally conscious.

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Flight to suburbs helps boost First Republic's 2Q profit

07/14/20

Home purchases in markets outside of cities accounted for some of the San Francisco bank's loan growth. Executives believe this will be a long-term trend because a generous supply of inventory in less populated areas will appeal to buyers.

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BBVA will use data-driven model to start reopening branches

07/06/20

BBVA USA in Birmingham, Ala., says it will use a proprietary score based on multiple sources of coronavirus-related information to determine when certain branches are ready for walk-in traffic.

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Pandemic is bringing out the best in bankers

07/02/20

Helping their customers adjust to digital banking and pay crushing bills are just a couple of ways community bankers are reaching out.

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Get ready for wave of small-business defaults, PNC’s Demchak warns

07/01/20

With stimulus money running out and forbearances set to expire, consumer spending is bound to shrink. That's bad news for business owners and their landlords, the Pittsburgh bank's CEO says.

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Referendum on data privacy coming to California in November

06/28/20

Two years after a consumer protection law changed how banks and other companies handle customer information, a new proposal aims for more sweeping reforms.

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With virus hastening online push, does Amazon-like future await banks?

06/26/20

Ezequiel Szafir, CEO of Banco Santander's digital-only Openbank, sees banks of the future looking increasingly like Amazon.com — with online storefronts for financial products.

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Citi names Titi Cole to senior post in global consumer bank

06/25/20

Titi Cole was recruited away from Wells Fargo to join Citi as head of global operations and fraud prevention. She’ll report to Jane Fraser, the CEO of global consumer banking.

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Bankers look to Asia for glimpse of what U.S. recovery could look like

06/24/20

Top executives from Citigroup and Goldman Sachs offered warnings Wednesday about why the U.S. economy may be slow to bounce back from the coronavirus pandemic.

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