Welcome, overlords. Coffee's down the hall
AI and blockchain technology are going to change the financial services business. How much? Steve Brown, aka "The Bald Futurist" suspects you're underestimating. ... Read full article
News Topic: Digital Mortgage 2018 Direct
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SunTrust's Elliott on partnership relationships
It's good advice in any relationship context. SunTrust's Bryce Elliott wants transparency from his technology partners. "It's OK to tell me no." ... Read full article
BofA's Schleck: Digital isn't displacing the loan officer
The migration to digital may change the way loan officers work, but it won't make them less essential: BofA Consumer Lending SVP John Schleck. ... Read full article
Digital mortgages? How about digital home buying?
At Digital Mortgage 2018, Bill Emerson, the vice chairman of Quicken Loans and its parent company Rock Holdings, outlined a vision of dramatic digital disintermediation. ... Read full article
Personalization starts with the data
Ellie Mae EVP Joe Tyrrell talks customer acquisition strategy. Crafting a personalized consumer experience, he says, starts with data. ... Read full article
Digitalization’s impact on staffing (it depends where you sit)
Shifting to digital processes requires rethinking staffing levels and responsibilities. Mid-America Mortgage CEO Jeffrey Bode outlines how his company has adjusted. ... Read full article
Where the magic happens
Loan officers whose habits are attuned to the refi market need to improve their relationship game to make it in this business, NBKC Bank's Dan Stevens told attendees at Digital Mortgage 2018. ... Read full article
'It has to be more than a digital mortgage': Anthony Hsieh
Customers are increasingly demanding that their mortgage providers provide more than loans; they want help finding a realtor and handling all the pieces of the mortgage process, said Anthony Hsieh, CEO of Loan Depot, during the opening keynote at Digital ... Read full article