Consumer banking

BankMobile promotes Luvleen Sidhu to CEO

01/07/20

Sidhu, who co-founded the digital-only unit of Customers Bancorp, replaces her father, Jay, who will remain executive chairman. The bank is also rolling out a new service that allows direct-deposit to customers to access their paychecks two days before they are paid.

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Former Wells Fargo execs may face criminal charges in coming weeks

01/03/20

Several former high-level Wells Fargo executives are under criminal investigation in connection with the bank's fake-account scandal and could be indicted as soon as this month.

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More help (from abroad) for small banks in search of deposits

12/20/19

Deposit Solutions says lenders can use its platform to acquire customers at little expense.

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Give CRA reform credit where it's due

12/19/19

A provision of the Community Reinvestment Act overhaul package would rightfully hold lenders more accountable for reinvesting in cities where they are feeding off deposits.

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Bank of the West nudges customers to be more eco-friendly

12/18/19

The bank is working with a Swedish fintech to offer a tool that lets account holders track how their spending choices might be contributing to climate change. The tool may never be a big moneymaker, but it could help the San Francisco bank attract customers and recruit employees.

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Truist fights credit union's claims of copyright infringement

12/18/19

The company created by the BB&T-SunTrust merger said that Truliant Federal Credit Union does not own the trademark rights to names beginning with the prefix "tru."

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A Community Reinvestment Act that works for everyone

12/12/19

Comptroller of the Currency Joseph Otting explains why his agency and the Federal Deposit Insurance Corp. have moved forward with a proposal to change the 42-year-old CRA.

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Wells Fargo making progress with customers: J.D. Power

12/12/19

TD Bank claimed the top spot in J.D. Power’s national bank satisfaction survey, but Wells Fargo showed the greatest year-over-year improvement.

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Upstart to help banks pay off customers' credit card bills

12/11/19

It sounds like something that should be simple — letting a customer pay off their credit cards with a new personal loan — but it's not, according to Dave Girouard, Upstart's CEO.

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Citizens names consumer banking, customer experience chiefs

12/10/19

Brendan Coughlin will succeed Brad Conner as head of consumer banking, and Beth Johnson will be the bank's first chief experience officer.

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