Consumer banking

JPMorgan’s trading surge helps fuel most profitable year ever

01/14/20

Fueled by a rebound in trading, especially in fixed income, the company said profit jumped 21% in the fourth quarter, pushing annual earnings to a record $36.4 billion.

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Voice banking's ascent and other takeaways from CES

01/13/20

One banking-related highlight of the show was an announcement from HSBC and Google of a real-time conversation translator for Google’s nest hub.

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Will earnings season bring surprises?; Wells Fargo’s tech troubles

01/13/20

Profits at big banks are expected to be up versus a year ago but down from the third quarter; add antiquated systems to the bank’s many problems.

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HSBC eyes sale of its French retail business

01/10/20

The effort is part of a push by interim Chief Executive Officer Noel Quinn to cut costs at Europe’s largest lender by assets.

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Banking 2025, more Wells Fargo woe, compliance turnover: Top stories of the week

01/10/20

Potential sources of industry upheaval, and how to adapt; former Wells Fargo execs may face criminal charges in coming weeks; why banks have such high turnover of chief compliance officers; and more from this week's most-read stories.

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Digital won't cost bankers their jobs. It'll make them better bankers.

01/09/20

Bank employees need to stop seeing new technology as a threat.

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Santander US names chief strategy officer

01/08/20

In the newly created role, Daniel Budington will be responsible for developing strategic partnerships and identifying growth opportunities.

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Lenders have reason to encourage faster debt payoffs

01/08/20

Research shows most consumers would prefer more options to pay down their debt early. Here’s why it would also help banks.

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Goldman’s small reveal on consumer unit; Warren proposes bankruptcy reform

01/08/20

Marcus and the Apple credit card accounted for 3% of the bank’s profit in the first three quarters of 2019, despite a multibillion-dollar investment in consumer operations; the senator’s plan would make it easier to expunge debt.

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Citi names Chubak head of U.S. retail banking

01/07/20

In his new role, Chubak will oversee all of Citigroup’s retail channels, product management and client segments.

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