Consumer banking

Santander joins crowded field of online deposit gathering

11/01/19

The Boston bank’s online money market account won’t start until later next year, and many rivals have already beaten it to the punch. But the window for new entrants is still open provided they do certain things right, experts say.

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Outdated policies frustrate banks' deposit-gathering efforts

11/01/19

Panelists at the ABA's annual conference said that reviewing and updating procedures and marketing tactics can help bring in more accounts.

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New suit against Discover highlights lingering robocalling risk

10/31/19

The case — the card issuer's third in six years — is an example of the legal peril that banks and other companies continue to face over the use of automated phone calls for debt collection and other purposes.

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Digit's latest feature tackles student loan debt

10/31/19

Digit is applying its automated-savings techniques to the growing problem of student loan debt.

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NCUA's Harper: Large credit unions need more oversight

10/30/19

The National Credit Union Administration board member is requesting comment on a proposal to create new consumer compliance measures for "large, complex credit unions."

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Congress needs to hurry up on data protection

10/30/19

Consumer identities are becoming increasingly digital and more prone to privacy risks. Lawmakers cannot sit idle.

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The changing shape of bank-fintech partnerships

10/29/19

Startups are increasingly expanding into new areas with their bank partners in an effort to broaden their customer base and bring products to market faster.

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Citi consumer unit in good shape; Wells' layoffs

10/28/19

Division is making progress, helped by a rise in branded credit cards; about 200 bankers in agriculture and energy lending let go in recent months.

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Sallie Mae's student loan servicing changes could prove costly

10/27/19

The nation's largest private student lender plans to curtail its use of forbearance, a move that could well save some borrowers money but could also result in more defaults.

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Her work here is done: CEO leaving Bank Leumi after transforming it

10/24/19

Rakefet Russak-Aminoach, who will leave the company at the end of the month, has raised net profit and lowered costs by revamping its technology and culture.

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