News Topic: Consumer banking

Two women who lead innovation efforts at major U.S. banks are having opposite experiences. Christine Lagarde calls for male allies to help with gender equality, and Geena Davis wants your input. ... Read full article

Wells Fargo aside, the industry overall should be pleased with the results of our annual survey of bank reputations. One key insight: Displaying strong ethics is an effective way to improve what people think of your bank. ... Read full article

Under Steven Bradshaw, the Oklahoma bank is engaging employees as never before by investing heavily in training and development. Don't think customers haven't noticed. ... Read full article

Michael Cleary, Santander's head of consumer and business banking, and Robert Rubino, a former executive vice president at Citizens Financial Group, will share duties while overseeing their own business units. ... Read full article

Dr. Dan Geller, behavioral economist and author of Money Anxiety, explains why Americans are more stressed about money than ever before and how fear affects their decisions about financial products and banks. ... Read full article

Less than a week after buying a firm that helps consumers find the best deposit rates, the Charlotte company said it is paying up to $39.5 million for a site that grades banking products for simplicity and fee structure. ... Read full article

For Democrats, the scandal is a prominent symbol of big-bank misbehavior, while Republicans want to use it to show the shortcomings of the CFPB. ... Read full article

Tim Welsh will succeed Kent Stone, who is retiring. In his new role, Welsh will oversee the bank’s overall consumer and small-business strategy, as well as digital activities. ... Read full article

With the first half of 2017 drawing to a close, bank executives gathered this week at the Morgan Stanley Financial Services conference to discuss their companies’ performance thus far and, more important, outline their priorities for the rest of the year ... Read full article

Fundraiser-dinner humor aside, Corbat's comments about social media highlight the fact that several big-bank CEOs don't seem to have individual Twitter accounts. ... Read full article

The nation's largest bank is dominant in New York, California and Texas, but it has little presence in the Mid-Atlantic and upper Midwest. ... Read full article

The bank-owned person-to-person network formally went live Monday, enabling direct transfer of funds across 30 U.S. financial institutions. There are a lot of questions around whether it can compete with the current kings of P-to-P — Venmo and PayPal — but ... Read full article

The San Francisco company is combining its regional and area president positions into a single role called region bank president. ... Read full article

Readers chime in on banks being problem-solvers, Jamie Dimon’s ties to Trump, a new mortgage app, CFPB catching heat over the Wells Fargo account scandal, and more. ... Read full article

The duties of Matt Zames, whose departure was announced Thursday, will be split up among several members of JPMorgan Chase’s operating committee. ... Read full article

Democrats are raising concerns about a Republican push to transfer more of the risk of flood insurance to private insurers. ... Read full article

Executives at Wells Fargo, SunTrust and PNC insist that credit cards, mortgages and other consumer lines can help pick up the slack as commercial borrowers remain cautious. ... Read full article

Despite the digitization of transactions, customers still need personal bankers. But financial institutions must adapt to specialize in problem-solving instead of sales. ... Read full article