News Topic: Consumer banking

Creative growth strategies are helping banks with $10B to $50B of assets — including Webster and TCF — improve profitability. These ‘tweeners’ deal with tougher regulations than smaller competitors without the scale larger ones have to absorb the expense. ... Read full article

Banks are undergoing a digital transformation at the same time that hacker culture has taken off, escalating the security risks. Here is one strategy for protecting data where many banks need to improve. ... Read full article

Financial institutions of all sizes are overhauling benefits policies and promoting work-life balance to better compete for millennial recruits with the hipper tech sector. The big changes include longer periods of paid time off for new parents. ... Read full article

The more vocal millennial generation is pushing companies like Bank of America to redefine diversity in the workplace to include more freedom of expression. ... Read full article

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms. ... Read full article

BMO recently won a diversity award for reaching its goal of having women in 40% of senior management jobs, and CEO Bill Downe argues equal treatment of employees will carry over to fair treatment of customers and create long-term profits for shareholders. ... Read full article

Citigroup plans to close three of its four London branches as the company seeks to cut costs and focus on digital services. ... Read full article

Andy Harmening will succeed longtime retail banking chief Mary Navarro, who is retiring in June. ... Read full article

At a time when customers are rapidly switching to digital banking, scores of branches are closing. But many institutions — mindful that brick-and-mortar locations remain a critical sales channel — are also experimenting with physical layouts that are ... Read full article

B of A's Cathy Bessant and Michelle Moore have a few suggestions for women who want to advance and RBC's Janice Fukakusa sets a new pay benchmark for female executives. Plus, Bank of the West's Nandita Bakhshi and Citi's Yolande Piazza. ... Read full article

As part of the broad regulatory review, the Treasury secretary should consider a blue-ribbon panel to look at modernizing policies on everything from consumer disclosures to wealth accumulation. ... Read full article

Amer Sajed, a 56-year-old Pakistan-born immigrant to the U.S., will step down from his role leading the bank’s credit card business in July after being spurred into activism by President Trump's stances on social and other issues. ... Read full article

The lender will begin an ad campaign in mid-April with the tag line "Building Better Every Day," company employees were told Tuesday. ... Read full article

The latest numbers underscore the extent of the challenge that the megabank faces in restoring its once-clean public image. ... Read full article

Banks eagerly raised their prime rates after the Federal Reserve’s latest rate hike, but the debate about how they should react on the deposit side is robust, and conversations are beginning on how to respond on the investment portion of the balance sheet. ... Read full article

Banks like TD and U.S. Bancorp are suddenly taking public shots from current and former employees critical of their sales practices, a sign that the industry has not put behind it the questions raised months ago by the phony-accounts scandal at Wells. ... Read full article

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms. ... Read full article

Citigroup CEO Michael Corbat stuck up for his embattled retail unit in Mexico, downplaying concerns that protectionist White House policies may harm the subsidiary or the overall company's global strategy. ... Read full article