How does a challenger bank earn customers’ trust? Digit CEO explains


"To wake up one day and assume everyone in America is going to be above average at math and above average rational is crazy," says Ethan Bloch, whose app is designed to help people achieve financial health.


Banking 2025: The struggle to avoid becoming the ‘dumb utility’


In trying to adapt and survive in an increasingly tech-dominated world, banks may unintentionally give up their most valuable commodity — their relationship with the consumer, and the data that comes with it.


Banking 2025: Can regulators catch up to tech changes?


Policymaking has moved at an agonizingly slow speed compared with the exponential growth of technology, leaving regulators and lawmakers facing a huge task over how to keep up. 


What will drive bank lending


Population shifts and the explosion of e-commerce will upend commercial real estate lending while heightened demand for clean energy, not to mention pressure from investors, will diminish banks’ enthusiasm for fossil-fuel financing.


What embracing agile methods has done for U.S. Bank


Werner Loots, the bank’s first head of transformation, is helping the bank redesign how work is done, then streamlining and digitizing as much as possible.


The rise of the invisible bank


Digital banking will become less visible because it will be embedded in other daily activities with the help of AI, voice interfaces and other emerging technologies.


The devil and the details of CRA reform


Banks and public advocacy groups agree that the Community Reinvestment Act needs to change. But is the latest proposal moving in the right direction?


What will bank jobs look like in the future? OceanFirst has an idea


Chris Maher, CEO of OceanFirst Financial, shares how employees’ roles have already changed and his bank’s efforts to help them navigate AI and other emerging technologies.


Banker of the Year: Citizens Bank's Bruce Van Saun


Once struggling to remain relevant, the Providence, R.I., bank is now an industry standout. Inside the story of its resurgence.


Can the Trump administration reform housing on its own?


With Congress deadlocked on a future for Fannie Mae and Freddie Mac, the administration is prepping to move by itself.