News Topic: customer data

Schwark Satyovolu, original co-founder of Yodlee and current venture capitalist at Trinity Ventures, shares opinion on how consumer data sharing is evolving. ... Read full article

The bank saw value in Ondot System’s ability to empower customer analytics in card controls. ... Read full article

Readers consider to new evidence regarding Operation Choke Point, debate the impact of Democrats taking control of the House in November, respond to concerns about weakening the Volcker Rule and more. ... Read full article

Plaid will be able to access the bank’s customer information through a secure API. JPMorgan has similar agreements with three other fintechs. ... Read full article

A paper released by the agency’s Center for Financial Research says aspects of someone’s digital footprint — including whether they use Apple or Android — help predict likelihood of default. ... Read full article

To personalize products and services, banks are now tracking all sorts of alternative data sources, even the manner in which customers type in mobile banking apps. ... Read full article

The bank has long collected data about digital interactions. Now it’s adding tech to gain knowledge from phone call to better understand each customer. ... Read full article

JPMorgan Chase's Jamie Dimon downplayed "too big to fail," warned against the risk of cyberattacks and lectured high-tech giants about their privacy shortcomings during an appearance in Washington. ... Read full article

Envestnet|Yodlee wants accessing data to be as simple as selecting a song to play, while bringing institutional analytic power to the bank branch level. ... Read full article

AI-powered assistants will change the customer experience for the better, but first they must achieve a more human level of service, executives said during a discussion at Finovate. ... Read full article

The bureau's findings and request for information came after acting Director Mick Mulvaney had cited data security as a flaw at the agency. ... Read full article

Community bankers take pride in their personal touch with customers, but they must extend it to mobile platforms. A good start is creating digital hubs that let customers view their full financial picture in one place, a chief technology officer says. ... Read full article

To compete with fintech startups, banks need to find more ways to use the mountains of data already at their disposal. ... Read full article

Private equity firms are making loans to midsize businesses and online banks are winning deposits by paying 2% interest; Goldman hires a veteran M&A banker. ... Read full article

Capital One's dispute with Plaid raised questions about the ability of banks and aggregators to work together. But the end of that fight, and Capital One's deal with Finicity, show common ground can be reached — eventually. ... Read full article

The Trump administration's stance on immigration is causing headaches for some banks, how a tiny black-owned bank is turning to fintech to turn itself around; why banks are rejecting Facebook's offer to share data and more from this week's ... Read full article

Financial companies have less than a month to address a third round of cybersecurity requirements, the agency warned. ... Read full article

The company says several banks and credit card issuers are interested in data sharing; rates may go even higher when corporate borrowers need to refinance. ... Read full article