customer data

Every day is a fire drill for bank cybersecurity teams

12/05/18

Since banks are under constant attack by hackers, the startup XM Cyber is offering them a simulator that seeks to do its virtual worst in order to prevent a real breach.

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‘There needs to be some clarity' on data sharing: Yodlee founder

12/04/18

Schwark Satyovolu, original co-founder of Yodlee and current venture capitalist at Trinity Ventures, shares opinion on how consumer data sharing is evolving.

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Why Citi is investing in tech that controls how much cardholders spend

10/26/18

The bank saw value in Ondot System’s ability to empower customer analytics in card controls.

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'You won't find a trail back to Curry or Gruenberg': Comments of the week

10/26/18

Readers consider to new evidence regarding Operation Choke Point, debate the impact of Democrats taking control of the House in November, respond to concerns about weakening the Volcker Rule and more.

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JPMorgan Chase inks fourth data aggregator deal

10/22/18

Plaid will be able to access the bank’s customer information through a secure API. JPMorgan has similar agreements with three other fintechs.

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Smartphone brand can reflect creditworthiness: FDIC study

10/04/18

A paper released by the agency’s Center for Financial Research says aspects of someone’s digital footprint — including whether they use Apple or Android — help predict likelihood of default.

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Big Brother or big help? Banks defend collecting customers' personal data

10/03/18

To personalize products and services, banks are now tracking all sorts of alternative data sources, even the manner in which customers type in mobile banking apps.

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Customer calls prove rich data resource for USAA

10/03/18

The bank has long collected data about digital interactions. Now it’s adding tech to gain knowledge from phone call to better understand each customer.

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Dimon on bailouts, cybersecurity, social media's crisis

10/02/18

JPMorgan Chase's Jamie Dimon downplayed "too big to fail," warned against the risk of cyberattacks and lectured high-tech giants about their privacy shortcomings during an appearance in Washington.

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Making business analytics as easy to use as a smartphone

10/02/18

Envestnet|Yodlee wants accessing data to be as simple as selecting a song to play, while bringing institutional analytic power to the bank branch level.

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