News Topic: Consumer banking

Russia's largest bank is reinventing itself as a technology company and selling its own consumer electronic devices. Its chief tech officer says the moves are all about developing broader, more enduring customer relationships that the bank controls ... Read full article

The company's new agreement with Envestnet Yodlee to share customers' account data over secure pipes is its 17th pact with aggregators and other fintech firms. ... Read full article

A nationwide branch network remains a calling card for the entire industry, while also exemplifying the movement's cooperative spirit. ... Read full article

The company's software can now be used to handle personal loans, credit cards and specialty-vehicle loans. ... Read full article

The company has been experimenting with ways to recruit more women and minorities, including a program to hire professionals who had left banking. But CEO Charlie Scharf’s reference to “a very limited pool of Black talent” for important jobs may make it ... Read full article

The competition has leading-edge technology, but consumers may be looking for more than just bells and whistles when choosing where to do their banking. ... Read full article

Second-quarter figures from the credit union regulator paint a grim picture for many states across a variety of key earnings metrics. ... Read full article

More than 160 institutions will use the money to help members weather the coronavirus by offering new products and providing help with loan payments. ... Read full article

Several companies said this week they’re slashing expenses as the economy limps along. Others would prefer to keep investing in new technologies and hold off on moves like branch closings to better gauge which changes in consumer behavior will stick. ... Read full article

The $282 million-asset institution's new name is intended to build on its work with underserved communities around St. Louis. ... Read full article

JPMorgan Chase added a half dozen executives, including Thasunda Brown Duckett, to its operating committee in the biggest expansion of its top leadership group in years. ... Read full article

U.S. Bank and Regions revamped their apps with accessibility in mind; JPMorgan Chase built a branch for customers who are deaf. Such efforts can help banks appeal to more customers in existing markets. ... Read full article

The Liberty Lake, Wash.-based credit union has agreed to buy four branches from the Roseburg, Ore.-based bank. ... Read full article

Members are completing more of their banking online than ever before, forcing many institutions to rethink their strategies for physical locations. ... Read full article

When Jane Fraser takes the reins of Citigroup in February, she will have to tackle the company’s cards slump, lagging performance metrics and challenges presented by employees’ return to the office. ... Read full article

Citigroup named Hassan to the new role as part of a move to combine its marketing and branding divisions. ... Read full article

The industry saw small gains in many loan categories during the second quarter, but credit cards declined. A new study from WalletHub shows the biggest quarterly drop in credit card balances in over 30 years. ... Read full article

The Ohio regional added a feature to its mobile app that analyzes a customer's spending habits before sweeping small amounts of cash into a savings account. ... Read full article