Digital Banking 2020

Banks play catch-up as customer shift to digital accelerates

12/14/20

The mobile banking and paperless habits bank customers picked up during the pandemic are here to stay, and financial institutions are working to strengthen their digital offerings, speakers at an American Banker conference said.

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Quontic Bank's Patrick Sells joins crypto firm NYDIG

12/09/20

Sells, American Banker's Digital Banker of the Year for 2020, says he will help the New York fintech startup create digital currency products for banks.

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How a mudslide prepared this small bank to handle the pandemic

12/08/20

Montecito Bank in California began streamlining originations after a natural disaster decimated its community in 2018. The move paid off when the COVID-19 crisis hit and the bank had to quickly step up efforts to help clients.

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How banks use tech to monitor health of small-business clients

12/03/20

Webster Bank and Customers Bank are among the lenders that have turned to alternative data sources and automated loan reviews to assess business customers' ability to weather the coronavirus pandemic.

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Online lending startup Amount raises $81M in round led by Goldman

12/02/20

The tech firm spun off by Avant, which licenses its lending software to banks, has now raised $140 million this year.

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Will Smith, Justin Timberlake among investors in digital bank Step

12/02/20

The challenger bank aimed at Gen Z and counts singers, sports professionals, a social media personality and fintech executives among its investors.

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Challenger bank Digit takes on robo-investing

12/02/20

As it does with savings, Digit's algorithm calculates how much users can siphon off their earnings into retirement without missing the funds.

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Online lender LendUp launches challenger bank

12/01/20

Like LendUp, a small-dollar lender, Ahead Financials is targeting consumers who are gainfully employed but have blemished credit histories.

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Challenger bank Current doubles customers in six months

11/25/20

The 5-year-old company, which recently raised $131 million, says its strong growth reflects the timeliness of its mission: helping consumers who live paycheck to paycheck build wealth.

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How Scotiabank weeds ageism out of digital banking

11/24/20

Shawn Rose, chief digital officer, and Holly Pontisso, vice president of customer experience at Scotiabank at Toronto, share how they have adapted their digital offerings for people over 50, including making sure ageist attitudes don’t creep into digital channels or messaging.

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