Digital Banking 2020

How Scotiabank weeds ageism out of digital banking

11/24/20

Shawn Rose, chief digital officer, and Holly Pontisso, vice president of customer experience at Scotiabank at Toronto, share how they have adapted their digital offerings for people over 50, including making sure ageist attitudes don’t creep into digital channels or messaging.

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Why Citi and Seattle Bank joined Google Pay

11/23/20

The megabank and community bank recently announced they're offering accounts through the payment app. Both gave similar reasons: They need big tech to help them attract new customers.

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A digital bank for the LGBT community

11/20/20

Daylight's initial product lineup includes a prepaid debit card with the customer’s chosen name and educational content around issues unique to LGBT households.

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With bank charter in hand, Varo sweetens its offerings

11/19/20

The company's new relationship with Billshark highlights its quest for partners that can deliver financial management products to complement its banking services.

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Challenger bank Bella to promote pay-it-forward mentality

11/18/20

The startup, created in partnership with conversational AI platform LivePerson, will encourage users to send sums of money to strangers.

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Moven and Q2 partner to help small banks compete with challengers

11/18/20

The two companies have worked together to provide a banking app that community banks can implement and deploy in 30 days.

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Mobile emerges as top preference for bank customers

11/18/20

A recent survey by the American Bankers Association found that mobile apps surpassed online banking as the go-to platform for consumers earlier this year, and its popularity has continued to rise since the onset of the pandemic.

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Douugh launches with AI to help the affluent improve financial habits

11/17/20

The challenger bank will start by recommending how much users should allocate toward savings and spending, and will later transfer those amounts automatically.

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Banks turn to influencers to build buzz about their brands

11/15/20

Financial institutions like Ally Financial, Clinton Savings Bank and First National Bank of Omaha are recruiting personal finance experts, college students and local personalities to promote their products and services.

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Truebill secures $17M to enhance its personal finance app

11/12/20

The fintech startup, which originally helped users cancel duplicate subscriptions, now wants to encourage healthier financial practices.

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