Consumer banking

JPMorgan says most consumer staff to work from home until 2021

09/28/20

JPMorgan Chase told thousands of office workers across its consumer unit they can plan to continue working remotely until next year, breaking with the firm’s Wall Street operations.

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Timing right for banks to embrace apprenticeships, advocates say

09/28/20

The American Association of Bank Directors is setting up an on-the-job training program to help banks reach a younger and more diverse group of prospective employees.

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Goldman’s consumer bank chief to give up post in leadership swap

09/28/20

The executive who helped guide Goldman Sachs Group’s embrace of Main Street is giving up his post in a management shuffle at the consumer unit.

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'Banking is boring': Sberbank's radical transformation to tech firm

09/25/20

Russia's largest bank is reinventing itself as a technology company and selling its own consumer electronic devices. Its chief tech officer says the moves are all about developing broader, more enduring customer relationships that the bank controls fully.

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Why credit union shared branching matters more than ever

09/24/20

A nationwide branch network remains a calling card for the entire industry, while also exemplifying the movement's cooperative spirit.

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Wells Fargo says it has nearly eliminated screen-scraping threat

09/24/20

The company's new agreement with Envestnet Yodlee to share customers' account data over secure pipes is its 17th pact with aggregators and other fintech firms.

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Blend moves further beyond mortgage tech

09/24/20

The company's software can now be used to handle personal loans, credit cards and specialty-vehicle loans.

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Will backlash over Scharf remarks hinder Wells Fargo’s diversity push?

09/23/20

The company has been experimenting with ways to recruit more women and minorities, including a program to hire professionals who had left banking. But CEO Charlie Scharf’s reference to “a very limited pool of Black talent” for important jobs may make it harder for Wells to meet inclusion goals.

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Coronavirus could lead some credit union members to jump ship

09/18/20

The competition has leading-edge technology, but consumers may be looking for more than just bells and whistles when choosing where to do their banking.

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COVID taking a toll: 8 takeaways from NCUA’s Q2 state-level data

09/17/20

Second-quarter figures from the credit union regulator paint a grim picture for many states across a variety of key earnings metrics.

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