Digital banking

Goldman Sachs shares a lesson it's learned about Main Street

06/21/19

Customers of Marcus, the consumer lending arm that launched in 2016, defy easy categorization, according to an executive at the Wall Street bank.

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3-minute rule: How small banks are trying to fix online account opening

06/20/19

Community bankers want to cut the time it takes for customers to establish digital accounts to mere minutes, but it's hard to do that and make other improvements without increasing fraud risk.

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Digital banking's No. 1 risk: Losing the human touch

06/20/19

Whether it’s applying for a loan through a mobile app or building an investment portfolio via robo adviser, users want to know they can quickly and easily speak to a human being if they run into problems, top executives said at American Banker’s Digital Banking conference this week.

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‘Another one?’ Bankers react to Facebook’s digital currency

06/20/19

Community bank executives, payments officials and others said Libra faces an uphill battle amid heavy competition and regulatory scrutiny.

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'The risk isn't in the banks': Fed's Powell on leveraged lending

06/19/19

Federal Reserve Chairman Jerome Powell says the agency is closely monitoring leveraged lending risks, but suggests further regulations on banks aren’t warranted.

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Biggest changes in digital banking are just ahead

06/19/19

Many might think that the technological disruption of the industry is already underway, but it’s likely that the most significant restructuring is still yet to come.

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Waters calls for halt to Facebook's crypto plans

06/18/19

House Financial Services Committee Chairwoman Maxine Waters and Rep. Patrick McHenry, the top GOP panel member, said Facebook must testify about Project Libra.

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Facebook thinks it can displace banks. Good luck with that.

06/18/19

Many people still distrust banks, but many also look askance at the social media giant, making it an unlikely savior of the unbanked.

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One banker's advice for product development: Let customers pitch in

06/18/19

There’s a long list of reasons traditional lenders haven't kept up with the needs of entrepreneurs, says Judith Erwin, the head of Grasshopper Bank in New York. One is not asking for enough feedback.

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Cross River poaches execs from student refinancing firm Laurel Road

06/17/19

The execs were hired for their focus on loan origination, portfolio management and securitization.

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