Digital banking

A fintech innovation that may be hard for traditional banks to swallow

06/26/19

Challenger banks promote the concept of empathy in banking, which sometimes means forgoing revenue to build up customer goodwill.

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Do lending algorithms discriminate? Congress seeks answers

06/26/19

After years of largely standing on the sidelines, lawmakers are taking a closer look at whether algorithms used by banks and fintechs to make lending decisions could make discrimination worse instead of better.

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Before they regulate AI, Congress needs to define it

06/25/19

As lawmakers meet this week to discuss artificial intelligence, they should work with regulators to create universal and workable definitions.

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Diebold's newest ATMs designed to act like mini branches

06/25/19

The ATM manufacturer has added mobile banking integration, document signing, biometric authentication, video banking and a cash recycler to its DN series.

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How Citizens Bank is rethinking mobile and online banking

06/25/19

Bruce Van Saun, CEO, shares details of the new digital channels the bank is building for consumers and small-business customers.

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State regulators expand multistate licensing process for fintechs

06/24/19

Nearly half the nation's state regulators have agreed to a new multistate licensing business for money servicers, including fintechs.

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Facebook, fintech velocity, race for deposits: Digital Banking's big ideas

06/23/19

Facebook's plans to launch its Libra cryptocurrency dominated much of the discussion at American Banker's Digital Banking conference last week, but attendees also debated what big tech company might strike next and what future digital innovations are in store.

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Google flirts with bank charter, digital disruption, Truist fallout: Top stories of the week

06/21/19

Google explored the OCC's fintech charter, then walked away; the biggest changes in digital banking could be just ahead; 'Truist' rebrand prompts lawsuit by N.C. credit union; and more from this week's most-read stories.

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A digital convergence: Where BofA, Disney and Old Spice overlap

06/21/19

Banks are increasingly turning to outsiders like Nikki Katz, a former Disney executive now at Bank of America, and Joel Kashuba, formerly of Procter & Gamble and now at Fifth Third, to help build their digital experiences.

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Banks spend $1 trillion on digital, but few reap the rewards

06/21/19

While global banks have been pouring money into information technology — to the tune of $1 trillion over three years — only a handful appear to be fully committed to a digital transformation and are therefore reaping the benefits, according to an Accenture study.

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