Digital banking

An examination of potential sources of upheaval for the financial industry and ideas on how to adapt.

In trying to adapt and survive in an increasingly tech-dominated world, banks may unintentionally give up their most valuable commodity — their relationship with the consumer, and the data that comes with it.

Sidhu, who co-founded the digital-only unit of Customers Bancorp, replaces her father, Jay, who will remain executive chairman. The bank is also rolling out a new service that allows direct-deposit to customers to access their paychecks two days before they are paid.

Quontic Bank is offering high-interest, digital-only savings like others, but it says its secret sauce is homegrown technology that optimizes deposit prices. Financial bloggers have taken notice.

Jason Gardner, founder and CEO of the card issuer Marqeta, discusses his experiences in starting up multiple fintechs and makes predictions for the new year.