Scotiabank

How Scotiabank weeds ageism out of digital banking

11/24/20

Shawn Rose, chief digital officer, and Holly Pontisso, vice president of customer experience at Scotiabank at Toronto, share how they have adapted their digital offerings for people over 50, including making sure ageist attitudes don’t creep into digital channels or messaging.

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Banks feel more pressure to upgrade AML tech after 'Fincen Files'

09/23/20

Artificial intelligence, machine learning and enhanced data sharing among lenders could go a long way toward spotting suspicious patterns in daily financial activity and bad actors, experts say.

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Older adults needed help banking online. Scotiabank found a solution.

08/14/20

The Canadian bank is doing something few U.S. institutions have done: build an online hub with tutorials designed expressly to simplify the online banking process for newcomers.

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Scotiabank earmarks $1.33 billion for bad loans in pandemic

05/26/20

The Toronto company also said it set aside 232 million this year for U.S. regulatory probes into the bank’s metals-trading practices and costs tied to the wind-down of that business.

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Scotiabank’s ‘digital factories,’ CFPB’s complaint leader, small-regional survival guide: Top stories of the week

10/25/19

Why the Toronto bank is focusing on digital features; complaints about credit monitoring plans flood CFPB; the strategies midsize banks are relying on to stimulate growth; and more from this week’s most-read stories.

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Scotiabank's Latin America push outpaces BMO's U.S. efforts

08/27/19

Scotiabank's earnings topped analysts' estimates on a surge in profit in its international-banking division, fueled by a sharpened focus on Latin America. Bank of Montreal, meanwhile, fell short of expectations as growth was more muted at its U.S. personal-and-commercial banking division.

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Culture problems? This AI can root them out

08/26/19

Banks are using Receptiviti’s software to find signs of stress, collusion and questionable sales practices among employees.

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Fintech firm Plaid expands into Canada

05/22/18

The financial technology infrastructure firm has made its first move to provide services outside of the U.S.

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Flush with cash, Canada banks poised for expansion and takeovers

04/12/18

The country's six largest lenders are approaching their strongest capital position since 2013, leaving them with enough resources to pursue acquisitions, buy back shares or build from within. That has the chiefs of Canada's big banks weighing options.

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Canadian banks pick IBM blockchain to expand digital identity project

03/20/17

Canadian banks are hoping to create an environment where consumers have more control as to who is able to view their credentials.

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