News Topic: BankThink

U.S. Bank and Regions revamped their apps with accessibility in mind; JPMorgan Chase built a branch for customers who are deaf. Such efforts can help banks appeal to more customers in existing markets. ... Read full article

More consumer and commercial borrowers are paying their loans, increasing the likelihood that charge-offs will be manageable for banks despite the ongoing pandemic. ... Read full article

The financial industry has praised the measured approach taken in a pending regulation on permitted communications with consumers. But two recent complaints by the bureau against debt collectors reflect a potentially aggressive enforcement stance. ... Read full article

The four-year plan submitted as part of its acquisition of E-Trade includes grants to community development organizations and support for uniform vendor diversity standards. ... Read full article

The plan would encourage more risk-taking by big banks, which would put the industry and taxpayers in harm’s way, write former CFPB Director Richard Cordray and Camden Fine, onetime head of the Independent Community Bankers of America. ... Read full article

The Liberty Lake, Wash.-based credit union has agreed to buy four branches from the Roseburg, Ore.-based bank. ... Read full article

Jane Fraser will become the first female CEO of a major Wall Street bank when she succeeds the retiring Michael Corbat in February; JPMorgan Chase plans to reopen its trading floors September 21. ... Read full article

Members are completing more of their banking online than ever before, forcing many institutions to rethink their strategies for physical locations. ... Read full article

At a time when many lenders are shying away from an industry hit hard by the pandemic, State Bank of Texas is going all in. ... Read full article

In her steady advance up the payments industry career ladder, Colleen Taylor has pursued a consistent theme of taking on challenging roles at pivotal moments, which has propelled her trajectory. ... Read full article

Michael Corbat won praise for turning the page on the financial crisis and for advancing gender equity in the workplace. But after eight years at the helm, he has failed to deliver the returns that investors have come to expect of Wall Street banks. ... Read full article

The post was vacant since Kristy Fercho left to run Wells Fargo Home Loans in July. ... Read full article

When Jane Fraser takes the reins of Citigroup in February, she will have to tackle the company’s cards slump, lagging performance metrics and challenges presented by employees’ return to the office. ... Read full article

The bank said the move will provide more flexibility raising capital and more options when it comes to pursuing bank acquisitions. ... Read full article

The new order is the strongest move yet by a U.S. bank to require employees to return to the workplace. ... Read full article

Robotic process automation is normally the province of large banks, but Extraco Banks in Texas and Carter Bank in Virginia are training bots to perform repetitive, mind-numbing tasks. ... Read full article

American Express hired Taylor to oversee its efforts to entice more U.S. merchants to accept the firm's cards. ... Read full article

The 57 charges involve $175 million allegedly stolen from the small-business loan program. Defendants are accused of lying on their applications and using funds to buy cars, jewelry and other luxury items. ... Read full article