Workplace culture

Berkshire Hills employees sent a secret letter weeks before CEO exit


Michael Daly's resignation may have been precipitated by an anonymous letter last month describing the workplace as “toxic” and in dire need of change.


How do banks handle the ‘Age of the Worker’?


Technological advancements are helping to empower employees, and many organizations, including banks, will need to shift their cultures to continue to attract the best workers.


Why women keep leaving banking


Here are some strategies to improve the retention of women across the industry, says one former bank executive.


Wells Fargo puts chief admin officer, auditor on leave amid ongoing scandals


Hope Hardison, Wells Fargo's chief administrative officer since 2015, and David Julian, its chief auditor since 2012, have both been removed from the bank's operating committee and begun leaves of absence in the latest fallout from the bank's phony-accounts scandal.


There’s no excuse: Banks need to diversify their hiring


Financial institutions can take steps to ensure they’re employing more women and people of color, including looking outside of the sector for talent.


Toward a more inclusive fintech industry


Promoting diversity must go beyond putting women in the C-suite. It’s about creating products and practices that help support and elevate those who tend to be overlooked.


Wells Fargo ‘not done’ fixing issues, but on its way: Mary Mack


Mary Mack, the head of consumer banking at Wells Fargo, said Thursday the San Francisco bank has made significant progress in fixing its culture after a series of scandals over the past two years.


In shadow of #MeToo, women execs call for greater leadership diversity


At American Banker's annual Most Powerful Women in Banking gala on Thursday evening in New York, honorees urged the industry to promote more women and people of color.


Inside Mel Watt’s #MeToo moment


The House Financial Services Committee is examining sexual harassment charges against FHFA director Watt. American Banker reporter Hannah Lang offers her take.


Touting work-life balance isn’t just lip service at this community bank


A challenging diagnosis for her son prompted a senior executive to make changes at work, and Old National Bank's reaction offers a lesson for those serious about retaining female leaders.