News Topic: Workplace culture

The two banks' strong chemistry helped 1st Security's integration of Anchor go smoothly. ... Read full article

Management at the Oklahoma City bank prides itself on listening to employees, and embracing the volunteer policy suggested by the chief marketing officer is just one example of that. ... Read full article

When H. Lynn Harton joined United Community Bank seven years ago, he knew he was on track to eventually become CEO. But he still felt he had to earn it. ... Read full article

Employees of the Minnesota bank get a $500 "self-improvement allowance" each year. ... Read full article

It can be difficult to measure the effectiveness of the wellness programs that banks offer to employees to help keep morale high, stay competitive in recruiting and lower health care expenses. ... Read full article

Executives of the Wisconsin bank realized employees weren't getting enough direction so they adopted a strategy that breaks objectives into smaller steps. ... Read full article

Executives at Atlantic Capital Bank had to take a hard look at its strategy and culture after the acquisition of First Security Group dampened employee morale. ... Read full article

Citigroup quietly boosted its minimum wage to $15 an hour in June, joining competitors in awarding raises to rank-and-file staff. ... Read full article

The banking industry has some work to do to improve its overall reputation, but the good news is that most customers have positive feelings about their own banks. Here are 10 banks that made big strides. ... Read full article

Once a poster child for corporate wrongdoing, Citi has bolstered its reputation by taking bold stands on polarizing social issues, such as climate change and gun control, and declaring its commitment to move more women and minorities into managerial roles. ... Read full article

Credit unions and the rest of the financial services sector, in the spirit of recent criminal justice reform, should be more open to hiring workers with low-level criminal convictions. ... Read full article

Corporate scandals at banks and other firms often suffer from similar management challenges. The financial industry needs to look more closely at these root behaviors to help stem misconduct. ... Read full article

They’re communicators, bridge builders and young moms. Here’s what they might do differently from the older bosses they have had in their careers. ... Read full article

Teresa Tanner, one of American Banker’s Most Powerful Women in Banking, is stepping down as the bank’s chief administrative officer to focus on larger societal issues, such as helping women advance in the workplace and creating economic opportunities for ... Read full article

A Wells Fargo customer was interrogated, fingerprinted and mistakenly arrested for check forgery after a series of mistakes on the bank's part. He was cleared, and Wells says it made an error, but they are now fighting in civil court. ... Read full article

Banks need to foster greater knowledge and collaboration across all employee teams to put artificial intelligence to good use. ... Read full article

The cold, hard truth of bank mergers is that rivals often steal top producers and convince customers the bigger bank won’t care about them anymore. The CEOs of the merging banks explain their retention efforts. ... Read full article

Lining up leadership and securing staff support are important building blocks for banks eager to become more tech savvy. ... Read full article