Retail industry

Large grocery chain widens ban on Visa credit cards

03/01/19

The move by Kroger Co. comes in response to rising interchange fees on Visa's premium credit cards. The cards will be banned at 142 Smith's stores in the western U.S.

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Citi bracing for hit to credit card sales from Sears reorganization

02/25/19

The bank said in its annual report that anticipated store closings could reduce both new account acquisitions and purchase volume.

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Capital One under no pressure to buy Walmart loans, CEO says

12/05/18

Amid negotiations with Synchrony Financial over the potential purchase of a $10 billion portfolio, Capital One's Richard Fairbank indicated Wednesday that he is willing to walk away.

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Synchrony has a lot to lose in fight with Walmart

11/02/18

After the retail giant filed an $800 million lawsuit against its former credit card partner, shares in Synchrony plunged. Now analysts fear its relationship with Sam’s Club may be in jeopardy.

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Don’t just ‘make sales.’ Earn business

11/01/18

Sales goals aren’t simply a number to hit, they’re a measure of customer satisfaction and should be treated accordingly.

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Why Citi is investing in tech that controls how much cardholders spend

10/26/18

The bank saw value in Ondot System’s ability to empower customer analytics in card controls.

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Banks can’t abandon sales focus

08/02/18

While many financial institutions are leery of sales goals after the Wells Fargo cross-selling scandal, they shouldn’t overcorrect.

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Synchrony at strategic crossroads after losing Walmart deal

07/27/18

The Stamford, Conn., issuer of store credit cards has two potential options after the retail giant chose to partner with Capital One. But the decision over which path to take is out of its hands.

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What’s behind rising delinquencies on private-label credit cards

05/23/18

It’s not just weaker underwriting and higher household debt levels that are driving past-due rates to their highest levels in seven years.

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It may be time to ditch those distressed credits

04/13/18

Banks have been hanging on to problem loans for various reasons, but that could create headaches when credit inevitably worsens.

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