News Topic: BankAI Conference

The bank has been deploying artificial intelligence in every business line, conducting research to find out what consumers think about the technology, and holding a roundtable with experts to define "responsible" AI. ... Read full article

Credit decisions were a natural place to start with artificial intelligence, but now banks and credit unions are taking the technology to all parts of their businesses. ... Read full article

Enova has used AI in credit decisions for years. Now it’s having AI do the work of document verification, know-your-customer checks and more. ... Read full article

The acquisition of Radius Intelligence fits with the online lender's existing focus on small commercial borrowers. ... Read full article

Banks are using Receptiviti’s software to find signs of stress, collusion and questionable sales practices among employees. ... Read full article

Blooma has developed a software product that combs databases to create property profiles for commercial real estate lenders. It can drastically cut origination costs and approval times and help banks identify safer loans, the company says. ... Read full article

Capacity, formerly Jane.ai, originally designed its chatbot to answer consumers' questions, but when employees started using it, that gave the startup an idea for a new business line. ... Read full article

Flybits is building a marketplace to connect banks with third parties that might want to share data across channels. ... Read full article

To teach its automated advice platform how to help advisers communicate with clients, the company has sought to develop a bank of knowledge about psychology and other expertise beyond traditional wealth management. ... Read full article

Like many financial companies, the brokerage wants to go where customers are. Since that means communicating with them via a third-party platform, it is working through privacy and security issues. ... Read full article

Artificial intelligence is helping detect breaches the human eye can’t. But it also gives hackers an edge. ... Read full article

Merger creates a $20 billion payments processor; government seeks to delay fiduciary rule so it can make revisions. ... Read full article

Push Payments' Travis Dulaney discusses the Fed task force report; Brian Roemmele talks voice pay. ... Read full article

Luring developers from Silicon Valley and cloud computing are among the bank’s strategies for staying competitive in a changing tech environment. ... Read full article

Some bankers fear the use of artificial intelligence in detecting crime could catch innocent customers in a dragnet. Proponents say it can do a better job of spotting true criminals. ... Read full article

U.S. Bank has begun using Einstein, Salesforce’s AI software, to give front-line staff insights into customer activity and recommendations. Other banks are likely to add similar tools. ... Read full article

Convinced that clients want as much human interaction as ever, the Wall Street firm is using machine learning to help its financial advisers stay informed and work efficiently. ... Read full article

Artificial intelligence can help wealth managers serve clients better, but some say the technology is too immature to be useful right now. ... Read full article