Branch management

Banks cutting back on branch services to contain spread of coronavirus

03/16/20

Many institutions said they would close branches, operate drive-throughs only, limit lobby visits to appointments or take other protective steps. Yet others want to stay open to promote public confidence in the banking system.

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PNC ordered to pay ex-employee $2.4M in sexual harassment case

02/12/20

A New Jersey jury has put banks and other businesses on notice about their liability for incidents involving clients who mistreat employees in the workplace.

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First Republic adding half-dozen branches in Manhattan

01/14/20

The San Francisco bank is also bulking up in Florida and Wyoming, no-tax states where many of its affluent clients have retired or have second homes.

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10 fintech forecasts for the ‘20s

01/10/20

A seasoned investor in startups offers his top predictions for the coming decade. Among them: Big tech firms will become big players in financial services.

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JPM wins a place in China; banks again warned about replacing Libor

12/19/19

The bank is the first U.S. one approved for a majority-owned securities unit in China; the FSB said banks must get serious about replacing the benchmark.

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Truist fights credit union's claims of copyright infringement

12/18/19

The company created by the BB&T-SunTrust merger said that Truliant Federal Credit Union does not own the trademark rights to names beginning with the prefix "tru."

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Be on point when you’re at a turning point

11/07/19

Clear communication is critical when banks undergo a leadership or operational change.

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Michigan bill would bring DMV services to the branch

11/04/19

Credit unions and banks in the Great Lakes State could soon offer driver's license renewal and related services.

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Lifetime achievement: LeeAnne Linderman's nonstop advocacy for women in banking

10/01/19

Linderman helped build Zions Bank into a retail force and shaped the multistate retail strategy of its parent company, but she will best be remembered for opening countless doors for women and minorities.

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Banks in rural areas need to step up their mobile game

08/27/19

As branches in remote areas disappear, banks run the risk of losing business to fintechs.

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