At American Banker’s Digital Banking conference in Austin, industry leaders grappled with philosophical questions about artificial intelligence and the rapidly evolving expectations of customers. ... Read full article
Bank of America says its artificial-intelligence assistant isn't likely to listen in on private conversations the way Amazon.com's Alexa did last month. ... Read full article
Bank of America's top technology officer says finance-industry workers get spooked about their jobs because of how bosses talk about tech. ... Read full article
AI in a car can be fatal. What could go wrong with AI in a bank? A new council established by BofA and Harvard hopes to minimize unintended consequences that could jeopardize consumers' financial well-being or discriminate against them. ... Read full article
Cathy Bessant, chief operations and technology officer at Bank of America, shares her thoughts on how companies can prevent human foibles and biases from creeping into their software and the need to build an ethical framework for AI software development ... Read full article
President Trump is expected to announce his Fed chair nominee this week; three deals earned JPM's boss almost $100 million. ... Read full article
Men really should take more paternity leave. B of A's Cathy Bessant talks about lessons learned, from Equifax and from career setbacks. And Wells Fargo's Diane Schumaker-Krieg reminds us all that one tenet of effective management is rest. ... Read full article
Cathy Bessant, the winner of American Banker's most powerful woman in banking, talks about the "nobility" of banking and how the business helps to change people's lives. ... Read full article
Cash machine makers are working to make them work with, not against, smartphones; prices of digital currencies crashed on Monday, possibly sparked by a hoax that an Ethereum co-founder had died. ... Read full article
A dad challenges JPMorgan Chase’s parental leave policy. A shareholder proposal to address the gender pay gap gets shot down at Citigroup. Plus, Cathy Bessant, Yolande Piazza and Elizabeth Warren. ... Read full article
Get Bank of Montreal's best tips for real results on gender diversity, then try not to get disheartened by other big banks. Plus: Amy Brady, Mary Navarro and Donna Demaio. ... Read full article
B of A's Cathy Bessant and Michelle Moore have a few suggestions for women who want to advance and RBC's Janice Fukakusa sets a new pay benchmark for female executives. Plus, Bank of the West's Nandita Bakhshi and Citi's Yolande Piazza. ... Read full article
