News Topic: Bank of the West

The mobile banking and paperless habits bank customers picked up during the pandemic are here to stay, and financial institutions are working to strengthen their digital offerings, speakers at an American Banker conference said. ... Read full article

Many consumers are taking to the highways and the water for safe getaways during the pandemic — powering one of the few bright spots in lending. However, bankers warn that boomlets usually come with distinctive credit risks. ... Read full article

HSBC, Bank of the West and Fannie Mae are among those offering green mortgage bonds, financing commercial clients’ efforts to rein in carbon emissions and developing other novel products that help customers tackle environmental challenges. ... Read full article

Ulule is working with Bank of the West to build name recognition. It hopes to collaborate with other banks and credit unions as it vies with larger companies such as Kickstarter and GoFundMe. ... Read full article

The new consumer deposit product will provide customers a snapshot of the carbon impact of their purchases and offer other incentives to entice the environmentally conscious. ... Read full article

Many of the cultural changes instituted by Hisham Salama, one of American Banker’s 2020 digital bankers of the year, have led to a more agile tech team and higher customer satisfaction scores. ... Read full article

The bank is working with a Swedish fintech to offer a tool that lets account holders track how their spending choices might be contributing to climate change. The tool may never be a big moneymaker, but it could help the San Francisco bank attract ... Read full article

Bank of the West intends to stop making indirect auto loans and will instead focus on financing purchases of boats and recreational vehicles. It’s just the latest example of a regional bank pouring more resources into the powersports sector. ... Read full article

Software creates a portfolio for bank customers that could be designed to support, say, efficient energy sources or refugees and avoid investments clients consider objectionable. ... Read full article

The banking industry has some work to do to improve its overall reputation, but the good news is that most customers have positive feelings about their own banks. Here are 10 banks that made big strides. ... Read full article

Technology is often cited as the leg up large banks have in winning over customers, but regionals are worried about the “billions and billions” bigger rivals can pour into ubiquitous ad campaigns. ... Read full article

The French banking giant said Tuesday that it had signed a pledge that guarantees paid parental leave, insurance and the right to unionize to all of its 200,000 employees worldwide. ... Read full article

Thibault Fulconis recently became CFO of the digital banking venture Varo Money, which has applied for a national bank charter. ... Read full article

CEO Nandita Bakhshi explains how the bank is investing in renewable energy, female entrepreneurs and underserved consumers. ... Read full article

Bakhshi, CEO of the bank since 2016, shares how she's improving customer journeys, making the bank a better place to work, and creating a culture of innovation.  ... Read full article

The banks' Finlabs program is seeking growth-stage firms that could eventually work with several of their business lines. ... Read full article

The online giant has succeeded in disrupting every area of retail, but in banking it faces a high barrier to entry and fierce determination from banks like Citizens Financial and Bank of the West to keep upping their games. ... Read full article

How do you eliminate "pain points" in the banking experience, increase wallet share and improve loyalty? Companies like Ally, Bank of the West and USAA are believers in tracking the customer journey to find the answers. ... Read full article