Digital Banking 2020

What’s next for Goldman Sachs’s Marcus

09/30/20

Harit Talwar, who is moving from CEO of the digital banking unit to chairman of consumer banking, says Marcus wants to add checking and investment products, embed its offerings in additional high-profile platforms, and grow far beyond its current 5 million customers.

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'Banking is boring': Sberbank's radical transformation to tech firm

09/25/20

Russia's largest bank is reinventing itself as a technology company and selling its own consumer electronic devices. Its chief tech officer says the moves are all about developing broader, more enduring customer relationships that the bank controls fully.

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U.S. Bank ties expense report management to virtual cards

09/22/20

The bank worked with TravelBank, a fintech, to offer virtual cards and an app that automatically generates expense reports.

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Live Oak outpaces larger rivals in moving core system to public cloud

09/21/20

The North Carolina bank deployed Finxact's new technology, which runs on Amazon Web Services, to make Paycheck Protection Program loans and will use it next to offer business savings accounts and CDs.

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Eastern Bank idea leads to small-business money management app

09/17/20

Small and midsize banks would pay for access to the Monit app and offer it to small-business clients as an add-on service.

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Consumers are relying more on finance apps, survey finds

09/15/20

A survey conducted by Harris Poll and commissioned by Plaid found that 60% of U.S. adults are using more apps to manage money since the onset of the pandemic.

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Bank safety measures evolve well beyond hand sanitizer

09/15/20

Banks are augmenting their use of masks, distance markers and the like with apps to notify employees of exposure to infected individuals and technology meant to make branch visits safer.

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Bank of America's patent machine keeps rolling

09/14/20

BofA, which has applied for or been granted thousands of patents, has been working recently on technologies that analyze spending patterns to give budgeting advice and use augmented reality to provide estate-planning services.

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Banks are stepping up tech for people with disabilities

09/11/20

U.S. Bank and Regions revamped their apps with accessibility in mind; JPMorgan Chase built a branch for customers who are deaf. Such efforts can help banks appeal to more customers in existing markets.

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Even in pandemic, small banks forge ahead with core conversions

09/03/20

Many community banks, like Peoples Community in Wisconsin, say they proceeded despite the technological challenges presented by social distancing because the crisis has exposed the shortcomings of their digital systems.

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