Digital Banking 2020

A debit account that rewards users for shopping at Black businesses

10/22/20

The media company Urban One has launched a new account that includes a prepaid debit card and encourages customers to buy from Black-owned business and lets them donate their cash back to charity.

[more]

Regions using AI to make most of customer feedback

10/18/20

Over the past year, the Alabama bank has been developing new tools that analyze survey responses, phone interactions and social media posts to identify opportunities to improve digital offerings.

[more]

BofA adapting consumer tech for use with corporate clients

10/15/20

Bank of America is applying a familiar arsenal — including APIs and its popular virtual assistant, Erica — to online business banking, cross-border payments and cash management in an effort to modernize those services.

[more]

Fintech partnerships help TD weather the pandemic

10/13/20

Mobile and online banking technologies that the Toronto bank previously rolled out, including a virtual assistant developed by Kasisto and money management tools made by Moven, have become much more popular since the arrival of COVID-19.

[more]

JPMorgan Chase launches bank account for kids

10/13/20

Chase First Banking is embedded in the bank's mobile app and has parental controls. It is an example of how banks are trying to attract Generation Z.

[more]

What two credit unions can teach banks about marketing

10/09/20

Crane Credit Union has taken an Instagram Stories-like approach, while Certified Federal Credit Union is crafting personalized email messages.

[more]

A 'platform built by us and for us': Black leaders start neobank

10/08/20

Television executive Ryan Glover, rap star Killer Mike and civil rights icon Andrew Young have launched a digital bank for Black and Hispanic consumers called Greenwood Financial.

[more]

Small banks turn to German fintech for deposit-gathering help

10/07/20

SaveBetter.com from Deposit Solutions lets consumers shop for different savings products through one portal and provides national exposure for participating banks, which include Ponce Bank in New York and Central Bank of Kansas City.

[more]

Banks are permitted to hold crypto assets. Will they?

10/05/20

In July, the OCC issued a letter clarifying that federally chartered banks can store cryptocurrency assets for their clients. A recent global survey finds that many are wary of the risks.

[more]

USAA sues PNC over mobile check deposit technology

10/02/20

The lawsuit follows two successful USAA suits against Wells Fargo that claimed infringement of patents.

[more]