Digital Banking 2020

BBVA and Prosper partner to offer digital home equity lines

11/10/20

The two companies first started collaborating last year, but now BBVA has white-labeled Prosper’s technology on its own website.

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Citi tests long-term viability of video banking

11/10/20

Though most bank customers expect to return to calling or meeting in person with their bankers when the pandemic is over, Citigroup is gauging how much business it can keep in the videoconferencing channel.

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Beam chief says there’s another side to story of deposit mishandling

11/04/20

Some customer fraud and a lack of cooperation from partners Huntington Bank and Dwolla prevented Beam Financial from returning funds to savers, says Aaron Du, the fintech's CEO. He says he’s trying to make things right, but Huntington and Dwolla are taking the dispute to court.

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How U.S. Bank, People's United use tech to predict customer needs

11/03/20

The two banks are among those deploying advanced analytics to give customers advice before they may even know they need it.

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Why Ally Bank built an island on Animal Crossing

10/30/20

The digital bank is on a larger mission to attract younger customers. It's inserting itself into the popular video game in the hope that game players will learn about its products and have fun at the same time.

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BlueVine expands into business checking

10/29/20

The challenger bank now offers small businesses checking, lending and payments services on one platform and can link them through Plaid to external bank accounts.

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Promontory Interfinancial rebrands as IntraFi, looks to diversify

10/29/20

The company is best known for its reciprocal deposit program, but it’s finding new ways to serve banks without competing for their customers.

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HSBC ramps up digital banking for businesses

10/27/20

The global bank has rolled out cash-flow forecasting tools as financial institutions race to meet urgent demands from commercial customers trying to navigate uncertain times.

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Should banks be worried about skyrocketing fintech valuations?

10/26/20

Speculation is part of the reason for the growing differential in market capitalization between legacy financial institutions and upstarts. But one venture capitalist says it's "a call to action" for traditional banks to match fintechs' all-digital, customer-friendly services.

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Virtual branch concept making inroads in U.S.

10/23/20

Foreign banks for years have been using technology that folds several communication and information-sharing capabilities into one platform. Now Citigroup and others here are showing interest because of the growing importance of digital in the pandemic.

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