discover

How long will banks have to keep padding loan-loss reserves?

06/11/20

Lenders are cautioning not only that second-quarter provisions might exceed the spike seen earlier this year, but also that credit costs could be elevated into 2021 if the economic slowdown drags on or fears of a second coronavirus wave are borne out.

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Discover takes new approach to fraud as coronavirus drives more online, phone applications

04/21/20

Discover transitioned all of its 8,600 U.S.-based call center personnel to work from home within a matter of days after the U.S. declared a national emergency on March 13. By March 20, Discover had 95% of its agents working from home using a thin-client device to emulate their call center desktops.

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Fed terminates enforcement actions against four large banks

02/13/20

The three cease and desist orders and one written agreement had cited separate concerns at JPMorgan Chase, Discover, Deutsche Bank and RBS.

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Discover's shares tumble after warnings on costs, credit quality

01/24/20

The credit card lender has seen problem loans spike since it introduced a feature that lets at-risk customers restructure loans through its online and mobile channels.

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New suit against Discover highlights lingering robocalling risk

10/31/19

The case — the card issuer's third in six years — is an example of the legal peril that banks and other companies continue to face over the use of automated phone calls for debt collection and other purposes.

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Discover's finance chief to retire next year

06/06/19

Mark Graf, who joined the Riverwoods, Ill.-based credit card issuer in 2011, will participate in the search for his successor.

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High rates alone won't make direct banks' customers happy, study says

03/21/19

J.D. Power found that customers who have a variety of accounts with an online-only bank are far more satisfied than those with just checking or savings accounts.

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Discover's rewards push pays off — at a steep cost

01/25/19

Discover leaned heavily on rewards to drive new card acquisitions and sales growth in the fourth quarter, but suffered a double whammy of rising reward costs and higher charge-offs, causing it to miss analyst earnings expectations.

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Who won, who lost in Supreme Court’s credit card ruling

06/25/18

American Express prevailed Monday in an eight-year antitrust battle with the government. Here’s a look at how other card networks, banks, retailers and consumers will be affected.

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Amex joins major card brands dropping signature requirement

12/11/17

American Express is falling in line with Mastercard and Discover in eliminating the signature requirement for authorization on all card transactions at the point of sale, starting in April of 2018.

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