Loyalty and rewards

Can cash incentives help credit unions recruit new members?

03/24/21

Some institutions have experimented with cash-based rewards to kick-start membership growth, but it's unclear whether the strategy will be widely adopted.

]]

[more]

Card issuers reliant on miles, hotel rewards await travel rebound

03/22/21

Large banks that counted on airline and hospitality points to drive loan growth in the credit card business are anticipating renewed demand once safety concerns subside. But they’re also cautioning that the recovery in travel spending is likely to be gradual.

]]

[more]

It's time for credit unions to reimagine rewards programs

03/11/21

There are signs that participation in cardholder loyalty offerings is slipping. Credit unions must reengage members if they hope to retain those accounts.

[more]

Why banks are rewarding customers for exercising

02/09/21

Discovery Bank in South Africa and other overseas financial companies say healthier customers are more profitable. They are giving reward points, gym subsidies and even free Apple Watches to those who meet fitness goals.

[more]