Inside Amex's data-driven effort to personalize customer service
American Express has spent years refining a decision-making engine that can tailor products and services to cardholders' needs in real time. ... Read full article
American Express has spent years refining a decision-making engine that can tailor products and services to cardholders' needs in real time. ... Read full article
U.S. Bancorp says its agreement to buy a portfolio with $320 billion of assets under management will raise its profile on the West Coast. The MUFG unit plans to reinvest proceeds from the sale in other priorities. ... Read full article
Capitol police directed the institution to close four branches Wednesday as armed Trump supporters forced their way into the complex, and two facilities remained shuttered late in the day. ... Read full article
The company, which reported a large third-quarter loss in October, plans to sell or shutter a quarter of its locations. ... Read full article
HoldCo Asset Management wants more details about the banking company’s pending merger with SVB Financial. The shareholder's concerns center on payouts to the seller's management team and questions about the sale process. ... Read full article
JPMorgan Chase's Jamie Dimon and Citi's Michael Corbat condemned the actions of Trump supporters who stormed the halls of Congress Wednesday. ... Read full article
The combined institution will hold roughly $30 million in assets and serve about 4,000 members. ... Read full article
The multifamily lender named Michael Levine as board chairman, succeeding Dominick Ciampa, who held the role for 10 years. The move comes less than a week after longtime CEO Joseph Ficalora abruptly retired and was replaced by Thomas Cangemi. ... Read full article
The Internal Revenue Service will allow businesses that got their Paycheck Protection Program loans forgiven to write off expenses paid for with that money, shifting policy after Congress passed new legislation last month. ... Read full article
The Office of the Comptroller of the Currency’s proposal to ensure banking services are available to polarizing businesses contradicts long-standing guidance on managing reputational risk, big banks argue. But gun makers, energy firms and others say it ... Read full article
The third edition of my Corporate Finance textbook is out and available for use in the Spring Semester. ... Read full article
Acting Comptroller of the Currency Brian Brooks pushed back on a recommendation from a task force — appointed by Consumer Financial Protection Bureau — suggesting that Congress should give the CFPB the authority to charter and regulate fintechs. ... Read full article
GO2bank marks the latest effort by the prepaid card issuer and banking-as-a-service provider to deliver more traditional banking products directly to consumers. Its mobile-first account offers cash back, overdraft protection and a secured credit card to ... Read full article
The North Carolina regional has sold an advisory business and has found buyers for two 401(k) bookkeeping operations. ... Read full article
The North Carolina regional has sold an advisory business and has found buyers for two 401(k) bookkeeping operations. ... Read full article
If you haven't met Suzanne Shank you should. She is the chair and CEO of Siebert Brandford Shank & Co. LLC, the nation’s largest female-and minority-owned, privately held finance firm, which she started with the legendary Muriel Siebert. Join us ... Read full article
Congress acted first when it freed financial firms from having to disclose the beneficial owners of commercial clients. Now it's time for regulators to further ease anti-money-laundering reporting requirements by freeing them from filing duplicative ... Read full article
CO Federal Credit Union, which has $4.5 million in assets and serves just 785 members, was conserved due to unsafe and unsound practices, the regulator said. ... Read full article
While a positive development, the bank is still operating under 10 other enforcement actions; the president said Alipay, WeChat Pay and six other apps pose national security risks. ... Read full article
Several members of Congress challenging the result of the 2020 presidential contest received financial support from trade groups that could find themselves in hot water with some constituents. ... Read full article