American Express

Synthetic IDs are key to solving fraud’s whack-a-mole game

02/19/21

Credit card and bank account fraud have soared during the pandemic, with fraudsters intercepting consumer data via retail and banking disruptions and worsening synthetic ID fraud.

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Amex upbeat on consumer travel, less so on business

01/26/21

The card brand is betting on homebound consumers' eagerness to get out, but restrictions will need to ease. And corporate spending will take much longer to come back.

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Amex said to face inquiry into business credit card sales tactics

01/07/21

American Express is reportedly under investigation by top federal agencies exploring allegations of unethical sales tactics by the company’s small-business credit card sales representatives.

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Inside Amex's data-driven effort to personalize customer service

01/06/21

American Express has spent years refining a decision-making engine that can tailor products and services to cardholders' needs in real time.

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Amex sweetens premium card rewards, again, with new Uber perks

10/26/20

American Express Co. boosted the perks on some of its premium cards once again as the card issuer tries to keep a lid on attrition during the coronavirus pandemic.

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