Digital payments

Mobile and web onboarding are two different animals

12/06/19

With customers now having the opportunity to onboard across multiple devices and channels, or even through a call center, the likelihood of an inconsistent experience is drastically increased, Neal Keene of Intelledox says.

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The gaping security holes plaguing real-time payments

12/01/19

Stephen Ranzini, CEO of University Bank, says The Clearing House's RTP and Early Warning's Zelle handle enrollment, encryption and authentication insecurely.

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Not just speed: Data transfer another dividend of faster payments

11/21/19

The Clearing House argues that participants in payments transactions could share far more invoice information over its real-time network.

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'We don't hear people say, I love my bank'

11/18/19

Bryce VanDiver and Daniela Hawkins at Capco make the case that offering easy-to-use payment rewards is the way to win the loyalty of digital-only customers.

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Challenger banks bet public trusts them more than Google

11/17/19

Consumer trust issues have long been a stumbling block for challenger banks, but many say Google will face bigger obstacles.

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Bias probe or not, the Apple Card is setting a new standard for banks

11/11/19

The tech company’s card seems to be raising consumers’ expectations that they should be able to get and use a card instantly and receive useful notifications.

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15 community banks join The Clearing House’s real-time payments network

10/29/19

Many small banks remain skeptical of the payments network because it is owned and operated by big banks and they are waiting for the Federal Reserve to launch a rival service.

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Where does Facebook’s digital currency project stand after Zuckerberg testimony?

10/28/19

American Banker Capitol Hill reporter Neil Haggerty shares how the D.C. community reacted to Mark Zuckerberg’s congressional testimony and how they look at the project now.

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Payments system and community banks need FedNow

10/23/19

Congress should get behind the Fed's effort to launch a real-time payments service instead of getting in its way.

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Reg concerns about Libra ‘should be no surprise’: Fed’s Brainard

10/16/19

With policymakers casting doubt on Facebook's cryptocurrency and some of the social media giant's partners pulling out, a Federal Reserve governor continued the drumbeat of criticism.

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