News Topic: Apps

As use of smartphone apps begins to surpass online channels at some institutions, banks are facing pressure to offer clients more robust services. ... Read full article

Letting employees decide when they get paid through a mobile app that connects to a bank's prepaid card can serve the same purpose as a payday loan but cost the consumer less. ... Read full article

Stash is the latest young fintech to pair debit and savings products with financial advice as it competes for millennial clients. ... Read full article

Yolande Piazza explains Citi Fintech's process for obtaining customer feedback on new apps ... Read full article

The person-to-person payment service, the big banks’ answer to Venmo, is scheduled to launch a standalone app next week. ... Read full article

Long Game is a mobile app that uses games to encourage its users to build a nest egg. Its example holds lessons for banks that are struggling to capture more of their customers' attention. ... Read full article

Bank of America has spent years catching up to peers on customer service. Its next objective: using insight from customer feedback to shape a top-tier digital experience. When the haters hate, Michelle Moore listens. ... Read full article

The unit of Customers Bancorp considers the visualization and animation features of its new app, which will show users if their money is dwindling or growing and where it's going, special enough to apply for a patent. ... Read full article