Facebook's plans to launch its Libra cryptocurrency dominated much of the discussion at American Banker's Digital Banking conference last week, but attendees also debated what big tech company might strike next and what future digital innovations ... Read full article
The CEO of the digital-only bank Chime says it has quadrupled its membership in a year. So why doesn't his counterpart at Varo believe him? ... Read full article
In a study of 27 global markets, the U.S. ranked near the bottom for consumer use of fintech, raising questions about why Americans appear reluctant to dive in. ... Read full article
The increased mobile engagement at U.S. Bank goes back to Ankit Bhatt letting customers tell him — and, many times, show him — what needs to improve. ... Read full article
A year after it debuted, Bank of America's virtual assistant now counts some 150,000 users per week. It's one of the only large institutions pushing such technology. ... Read full article
Plinqit, led by a former banker, was developed specifically for community banks as a way to appeal to young customers. ... Read full article
Long-simmering tensions between the financial industry and Silicon Valley startups are erupting behind-the-scenes into a battle over the reams of valuable data held inside Americans' bank accounts. ... Read full article
Page views and sales results don't explain which customers do what, and why they do things (or don't do them), in online and mobile banking. ... Read full article
The Salt Lake City company, which connects small-business owners with lenders like JPMorgan and BofA, plans to use the funds to expand its partnerships and customer base. ... Read full article
One bank's push to use Ripple's XRP in cross-border payments; LendUp spins off credit card business, names new CEO; a worrisome resurgence of rivalry among the banking agencies; and more from this week's most-read stories. ... Read full article
The Chicago bank's new partnership with AutoGravity mirrors others struck this year by JPMorgan Chase and U.S. Bank with providers of mobile apps that bundle the car-buying and lending processes. ... Read full article
The latest personal financial management tools provide a more passive approach for customers that analyzes patterns and suggest ways to fix issues. ... Read full article
Serverless computing has its proponents — Capital One and BBVA among them — but the service hasn’t yet proven it can fulfill general systems needs in banking. ... Read full article
Käthe Anchel is expected to help push Umpqua’s recent focus on what it calls the “human-digital” banking experience. ... Read full article
At this year’s Swift Business Forum in New York, executives said banks can build "more intelligent routing" to speed up payments and reduce the cost of processing and delivery. ... Read full article
Facebook is seeking customer data from big banks. Executives say it's not clear what the benefit would be, but the drawbacks are easy to tally. ... Read full article
Vendors keep merging, and new ones keep forming. For banks, the change brings access to more options, but shorter relationships. ... Read full article
Small banks are being warned to slow down mobile tool development and check vendor arrangements, as researchers repeatedly find vulnerabilities that can be exploited by cybercriminals. ... Read full article
The appointment of David Solomon, who will take over for retiring CEO Lloyd Blankfein, has not altered the bank's aggressive plan to build a mobile phone-based bank for consumers in the U.S. and beyond. ... Read full article
A cash management offering by Mastercard and Strand is the latest example of new answers to commercial clients' demands for better digital services. ... Read full article
