Apps

Adam Dell, founder of Clarity Money and now head of product at Marcus by Goldman Sachs, the design theory behind the new app.

This summer, an international electronics company completed a $1.6 billion payment by mobile phone, the biggest transaction ever on the bank's CashPro app, according to Bank of America.

The mortgage industry has put more emphasis on organizing data in a digital manner and presenting it in an easily digestible format.

Despite the growth of digital advice, there's resistance to the business inside banks because of internal politics and a lack of data sharing, the company's CEO says.

Banks are discovering that streamlining mobile apps and websites goes a long way toward improving customer satisfaction.