News Topic: Workplace management

Demand has soared for mental health services as bank employees put in long hours, supervise kids while working at home and endure personal crises. Citi, BofA, Fifth Third and others are getting creative to help them decompress during the pandemic. ... Read full article

Some staff will be sitting at different desks, and in some cases different floors, when they return to work, according to the memo sent to employees Wednesday. ... Read full article

The memo from CEO Michael Corbat acknowledged the challenges many employees have faced working remotely during the coronavirus outbreak while taking care of family members and home-schooling their children. ... Read full article

The lender’s offices in the U.S., Canada and the U.K. will remain shut to all non-essential staff at least through the Labor Day holiday on Sept. 7, CEO Richard Fairbank wrote in an internal memo. ... Read full article

As the coronavirus outbreak starts to ebb in New York and pressure rises on the U.K. government to end London’s lockdown, the largest banks are grappling with how to adhere to social distancing rules. ... Read full article

Stress and exhaustion are catching up to lenders and call center employees helping customers grapple with the coronavirus pandemic. ... Read full article

From paying $1,000 bonuses to branch employees to subsidizing child care expenses, banks are offering a slew of new perks for front-line employees still working and more paid leave for those who are ill or caring for sick family members. ... Read full article

There's much bank executives can learn from the 737 Max and Deepwater Horizon catastrophes, which could have been averted if regulators had been notified sooner. ... Read full article

It can be difficult to measure the effectiveness of the wellness programs that banks offer to employees to help keep morale high, stay competitive in recruiting and lower health care expenses. ... Read full article

Executives of the Wisconsin bank realized employees weren't getting enough direction so they adopted a strategy that breaks objectives into smaller steps. ... Read full article

Executives at Atlantic Capital Bank had to take a hard look at its strategy and culture after the acquisition of First Security Group dampened employee morale. ... Read full article

Management at the Oklahoma City bank prides itself on listening to employees, and embracing the volunteer policy suggested by the chief marketing officer is just one example of that. ... Read full article

When H. Lynn Harton joined United Community Bank seven years ago, he knew he was on track to eventually become CEO. But he still felt he had to earn it. ... Read full article

Employees of the Minnesota bank get a $500 "self-improvement allowance" each year. ... Read full article

Citigroup quietly boosted its minimum wage to $15 an hour in June, joining competitors in awarding raises to rank-and-file staff. ... Read full article

Corporate scandals at banks and other firms often suffer from similar management challenges. The financial industry needs to look more closely at these root behaviors to help stem misconduct. ... Read full article

The payout resolves a 2017 complaint filed by a male employee who alleged the bank’s parental leave policy was biased against dads. ... Read full article

Calls for getting more women into leadership positions, and strategies for achieving that, dominated the LEAD conference in New York. ... Read full article