It can be difficult to measure the effectiveness of the wellness programs that banks offer to employees to help keep morale high, stay competitive in recruiting and lower health care expenses.
When H. Lynn Harton joined United Community Bank seven years ago, he knew he was on track to eventually become CEO. But he still felt he had to earn it.
Executives of the Wisconsin bank realized employees weren't getting enough direction so they adopted a strategy that breaks objectives into smaller steps.
Executives at Atlantic Capital Bank had to take a hard look at its strategy and culture after the acquisition of First Security Group dampened employee morale.
Corporate scandals at banks and other firms often suffer from similar management challenges. The financial industry needs to look more closely at these root behaviors to help stem misconduct.
