Consumer banking

Most Powerful Women to Watch: Cassandra McKinney, Comerica

09/29/20

Promoted to executive director of the retail bank in April, McKinney oversees an operation that accounts for roughly 40% of Comerica’s workforce and 435 branches in five states.

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Small Louisiana bank gives customers tool to safeguard their data

09/29/20

Origin Bank is rolling out software to let customers curb or shut down account-data sharing with third-party apps. In the process, it hopes to learn a lot about client behavior and preferences that it could use in its own products.

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Goldman shakes up units in fresh push to win over investors

09/29/20

Goldman Sachs Group shuffled its business lines and announced a raft of management changes, carving out new divisions aligned with a strategy pivot unveiled earlier this year.

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JPMorgan says most consumer staff to work from home until 2021

09/28/20

JPMorgan Chase told thousands of office workers across its consumer unit they can plan to continue working remotely until next year, breaking with the firm’s Wall Street operations.

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Timing right for banks to embrace apprenticeships, advocates say

09/28/20

The American Association of Bank Directors is setting up an on-the-job training program to help banks reach a younger and more diverse group of prospective employees.

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Goldman’s consumer bank chief to give up post in leadership swap

09/28/20

The executive who helped guide Goldman Sachs Group’s embrace of Main Street is giving up his post in a management shuffle at the consumer unit.

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'Banking is boring': Sberbank's radical transformation to tech firm

09/25/20

Russia's largest bank is reinventing itself as a technology company and selling its own consumer electronic devices. Its chief tech officer says the moves are all about developing broader, more enduring customer relationships that the bank controls fully.

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Why credit union shared branching matters more than ever

09/24/20

A nationwide branch network remains a calling card for the entire industry, while also exemplifying the movement's cooperative spirit.

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Wells Fargo says it has nearly eliminated screen-scraping threat

09/24/20

The company's new agreement with Envestnet Yodlee to share customers' account data over secure pipes is its 17th pact with aggregators and other fintech firms.

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Blend moves further beyond mortgage tech

09/24/20

The company's software can now be used to handle personal loans, credit cards and specialty-vehicle loans.

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