News Topic: Consumer banking
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Drew Brees joins board of Business First Bancshares
Walgreens eyes Wall Street’s turf with new bank account offering
Refi slowdown means no more ‘lazy mode’ for mortgage lenders
Over the past year, bankers have been able to sit back and field calls from borrowers eager to take advantage of low rates. Now, with rates rising, many in the industry will likely adopt a more aggressive approach. ]] ... Read full article
H&R Block entering crowded field of challenger banks
Six years after unloading its bank unit, the tax preparation chain wants to diversify by launching a digital account targeting low- and moderate-income households. How will it differentiate itself from upstarts like Chime, Varo and Green Dot? ]] ... Read full article
CFPB complaints skyrocket as credit reporting issues again top the list
Complaints to the Consumer Financial Protection Bureau jumped 54% to 542,300 in 2020. Concerns about credit reports have long outnumbered those in other categories and jumped significantly as a share of the total from 2019. ]] ... Read full article
Here's the pep talk branch workers need
Front-line employees yearn to be told they still have a critical role to play, as more customers are seeking in-person help amid the pandemic. ]] ... Read full article
Sign of fintechs' evolution: Two new D.C. trade groups
The American Fintech Council and the Financial Technology Association say they’ll promote responsible innovation, fair access to financial services and more. Their dozens of members include some of the biggest names in fintech. ]] ... Read full article
Unbanked stimulus seekers rush to open checking accounts
The IRS, FDIC and more than 70 banks and credit unions are urging consumers to open affordable accounts so they can receive their Economic Impact Payments quickly and safely. Many people have signed up, but millions lack accounts and will be harder to ... Read full article
Amid losses, LendingClub lays out long-term vision for its bank
The company is anticipating at least $175 million in losses in 2021, but its recent acquisition of Radius Bancorp will reduce funding costs and allow it to develop a full gamut of banking products that its CEO says will eventually yield big profits. ... Read full article
State data privacy laws pose compliance headaches for banks
New measures in California and Virginia give consumers more control over their information and may prevent banks from using geolocation services or analyzing personal data without obtaining consent first — except when preempted by federal law. ... Read full article
Disclosure's great, but what consumers really need is protection
In "Democracy Declined," Duke public policy professor Mallory SoRelle argues that policymakers should be more aggressive in combating unfair lending practices. ... Read full article
Neobank tackles problem of emergency medical debt
Better Financial offers customers up to $5,000 per year in accident coverage, prescription drug discounts and medical debt negotiation to certain account holders. ... Read full article
Thrivent hires former MUFG Union executive to run proposed bank
Brian Milton, who ran MUFG Union's digital bank, was named head of banking and would become CEO of Thrivent Bank, a digitally focused platform that plans to operate as an industrial loan company. ... Read full article
Walmart lures Goldman bankers to lead fintech startup
Omer Ismail was a key architect of Goldman Sachs's consumer efforts in recent years and David Stark inked the bank's partnership credit card partnership with Apple. ... Read full article
JPMorgan Chase's Duckett to depart for top job at TIAA
The CEO of Chase Consumer Banking and a member of JPMorgan’s leadership team, Thasunda Brown Duckett has been tapped to replace Roger Ferguson as CEO of the retirement services provider. ... Read full article
Will HSBC's patience on fate of U.S. retail unit pay off?
The London company poured cold water on speculation a deal to divest its 152-branch network in the United States was imminent. But biding its time here while focusing on issues in other parts of its global operation could drive up the price in a seller’s ... Read full article
SPACs supercharging fintechs
MoneyLion and Opportunity Financial are following in the footsteps of financial technology businesses that have raised billions of dollars from special purpose acquisition companies. The quick injection of funds is expected to accelerate their growth as ... Read full article
How new robo adviser fits into Goldman's tech strategy
The automated investing tool is part of Goldman Sachs's effort to be a full-service digital bank and to help partners like Apple and Stripe offer financial products, according to Stephanie Cohen, global co-head of consumer and wealth management. ... Read full article
Can bankers really make the world a better place?
In his new book, the Princeton lecturer and financier J.C. de Swaan contemplates what it means to be virtuous in a financial system that prioritizes profits and shareholder returns. ... Read full article
