News Topic: CRM systems
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CRM provider Tier1 buys financial crime software vendor Alessa
Tier1 Financial Solutions says the acquisition will give it access to midsize financial institutions and that Alessa's product will improve onboarding for Tier1's clients. ... Read full article
Small banks try new approach to stanch deposit bleeding
Community banks are relying more on analytics, incentives and business partnerships in hopes of stemming an outflow of deposit relationships. ... Read full article
The fintech that turned a warehouse into a funhouse
When Redtail Technology moved into its new building 18 months ago, CEO Brian McLaughlin ensured it had homey touches, like comfortable seating, a basketball court and slides. ... Read full article
NetSuite angles for speed-to-market advantage over fintechs
With startups eating away at bank offerings, Oracle’s enterprise management platform is rolling out a new feature to streamline product development for business clients. ... Read full article
Santander adopts nCino for business clients
The Boston bank said the digital lending platform has cut down the time it takes to deliver loan decisions by roughly 40%. ... Read full article
Salesforce boosts nCino global expansion plans
The cloud-based vendor was formerly a division of Live Oak Bank. ... Read full article
U.S. Bank bets AI can finally deliver 360-degree view
U.S. Bank has begun using Einstein, Salesforce’s AI software, to give front-line staff insights into customer activity and recommendations. Other banks are likely to add similar tools. ... Read full article