How an ill-fated deal helped this bank find its purpose
Executives at Atlantic Capital Bank had to take a hard look at its strategy and culture after the acquisition of First Security Group dampened employee morale. ... Read full article
Executives at Atlantic Capital Bank had to take a hard look at its strategy and culture after the acquisition of First Security Group dampened employee morale. ... Read full article
The two banks' strong chemistry helped 1st Security's integration of Anchor go smoothly. ... Read full article
Management at the Oklahoma City bank prides itself on listening to employees, and embracing the volunteer policy suggested by the chief marketing officer is just one example of that. ... Read full article
When H. Lynn Harton joined United Community Bank seven years ago, he knew he was on track to eventually become CEO. But he still felt he had to earn it. ... Read full article
Employees of the Minnesota bank get a $500 "self-improvement allowance" each year. ... Read full article
As Synovus brought all of its 28 banks under the same name and logo, management made sure employees were well informed and comfortable with the changes. ... Read full article
Cape Cod Five Cents Savings Bank has transformed its summer intern program so that it is more structured and attracts students who could see themselves staying in the industry. ... Read full article
For each of the last three years, Choice Financial has unveiled an elaborate practical joke on April 1 as part of a quirky marketing campaign. ... Read full article
Happy State Bank and others use rewards, rather than punishments, to encourage employees to stay vigilant and catch fraud and cybersecurity issues. ... Read full article
A companywide survey at First National Bank Alaska found that employees wanted more training and development. This is how the bank responded. ... Read full article
Many workers get extra days off to celebrate all kinds of things, from their birthdays to a good regulatory exam score, or as a reward for charitable giving and other community involvement. ... Read full article
First Bank Financial Centre's Mark Mohr personalizes work anniversary cards by drawing sketches on them highlighting employees' interests. ... Read full article
Last summer, the Wausau, Wis., bank combined two employee groups to form the ICEBreakers. Its mission is to support outstanding customer service and foster a positive workplace culture. ... Read full article
Every year communities are hit by hurricanes, earthquakes, tornadoes and other disasters. These banks have found novel ways to take care of customers and employees in those emergencies. ... Read full article
From on-site clinics to 24-hour access to doctors, many of the 85 banks on our annual list provide unique health benefits to employees. ... Read full article
HomeTown Bank's decision to designate an employee to oversee its wellness efforts has revitalized the program, pushing it into new areas such as emotional intelligence and stress management. ... Read full article
Savings Bank of Walpole loosened up internal policies that had limited body art and cellphone use, and it created the position of community engagement coordinator, to connect with younger workers. ... Read full article
Judy Long, president of First Citizens National Bank in Dyersburg, Tenn., launched the Smart Women financial literacy program after seeing female customers struggle with managing their finances. ... Read full article
Banks can’t just make jobs fun, they must help workers find meaning. ... Read full article
Chip Mahan, founder of Live Oak Bank, believes that if employees have their needs outside work met, they will work better with customers. ... Read full article