Catering to customers by catering to employees
Chip Mahan, founder of Live Oak Bank, believes that if employees have their needs outside work met, they will work better with customers. ... Read full article
Chip Mahan, founder of Live Oak Bank, believes that if employees have their needs outside work met, they will work better with customers. ... Read full article
Oakworth Capital Bank, which topped our 'Best Banks' list this year, takes a broad view of wellness by providing employees with free healthy snacks and classes on time management. ... Read full article
See the perks employees get at the 85 financial institutions that made our sixth annual Best Banks to Work For list. ... Read full article
Employees at First Federal Savings & Loan Association of Pascagoula-Moss Point love to eat, so much so that they started raising money for charity by selling lunches. ... Read full article
Michael Towbes, the owner of Montecito Bank & Trust who passed away last year, launched a program in 2003 that gives $1 million away to charities each year. ... Read full article
Life is “ruff.” Pets can make it easier. Here is how some of the Best Banks to Work For accommodate their employees’ furry pals. ... Read full article
A few years after co-founding Level One Bank, CEO Patrick Fehring decided to survey his employees. It turned into a wake-up call. ... Read full article
The Detroit lender developed rotational training programs in auto finance, accounting and technology to help attract and keep promising employees, especially millennials, who had a tendency to bolt. ... Read full article
Given that an estimated 44 million Americans graduate with student loans, offering a repayment benefit could be worthwhile for banks trying to recruit millennial employees. ... Read full article
With immigration and racial issues flaring across the country, a community bank owned by two families with opposing political views is undivided in helping noncitizens obtain work visas and prioritizing diversity in some very homogenous markets. ... Read full article
Want employees to feel empowered to make decisions to help customers? Rewarding that behavior is one way to reinforce the message. Here’s how one South Dakota community bank goes about it — in a splashy, Super Bowl-sized way. ... Read full article
The new owner of this Miami bank might be from Chile, but it sure knew how to create warm feelings with the employees it acquired. Instead of cutting back on benefits, it added some new ones — including a cash bonus paid for life events like having a ... Read full article
United Community Bank of West Kentucky took the harrowing experience of one of its employees as an opportunity to improve the benefits it offers. ... Read full article
Culture is key at Washington Trust, as it is at many of the 75 banks in our Best Banks to Work For rankings. Having a custom word to describe its community-oriented philosophy helps fuel conversations about it, and letting employees personalize the meaning ... Read full article
Here’s a community bank that is growing good will with local residents — literally. The staff at an Independence Bank branch in Hopkins County, Ky., tends an acre of farmland before and after work, with their crops going to help feed the needy. ... Read full article
Safety first, counseling and maybe massages later. For most banks, the goal after a robbery is to restore normalcy. But how they go about it varies, from requiring employees to return to the scene to enlisting colleagues who have had a similar experience ... Read full article
The Best Banks to Work For study is a collaboration between American Banker and the Best Companies Group, which conducts extensive employee surveys and reviews employer reports on benefits and policies. ... Read full article
An episode of Oprah changed how this North Dakota bank thinks about corporate giving. But the way it distributes donations is not the only thing that sets it apart. Call Michael Solberg crazy if you want, but he says the results validate Bell's ... Read full article
Acquisitions are disruptive by nature, but some banks excel at maximizing M&A value by minimizing friction. Here’s what the active acquirers among our Best Banks to Work For know that others might not. ... Read full article