PFM

Banks are increasingly investing in technology that will enable them to deliver highly personal and customized communications with customers.

Helping young employees pay down student debt is a more meaningful benefit than pingpong tables at work or free beer.

It was a good year for CIT’s Ellen Alemany and JPM’s Sandie O’Connor, but Arjuna Capital’s Natasha Lamb hopes next year will be better. Mary Mack gets a bigger role at Wells Fargo, and Zoe Cruz gets a new one at Ripple. Plus, is Harvey Weinstein really Meryl Streep’s fault?

With millions of Alexa and Google Home devices now in use, first-mover banks are rapidly developing services to let customers control their finances using only their voice — even if there are still many kinks to work out.

Adding retirement accounts broadens the app's offerings to millennial clients.